Goodwill Lead Store Associate reviews

3.0

49% would recommend to a friend

(347 total reviews)

Catherine Meloy

55% approve of CEO

48% positive business outlook

Lead Store Associate employees have rated Goodwill with 3.0 out of 5 stars, based on 347 company reviews on Glassdoor. This indicates that most Lead Store Associate professionals have an average working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Lead Store Associate professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

347 reviews
5.0
Apr 22, 2025

Perfect Job

Recommend
CEO approval
Business Outlook

Pros

Flexibility, no micro management, great employees, great customers, great medical/dental,

Cons

401k match, no marketing support

1.0
Apr 12, 2025
Recommend
CEO approval
Business Outlook

Pros

You’ll get actual full time hours.

Cons

I’ve worked here almost a year. - horrible management - HR is the laziest and most unhelpful department that I have ever seen. - If you make a formal complaint, it will not be kept anonymous, and you will likely face backlash. - Lack of proper conditions (extreme heat, extreme cold, black mold growing in the ceilings, wasp nests forming, occasionally no space to work, etc.), - Not enough pay for the work/stress you are expected to put up with - Have to make up other peoples’ slack - Have to put up with poor body odor from coworkers - They say there’s room for career advancement, but there’s not. If you want to advance, you have to memorize many numbers, policies, and even the kinds of labels you have to use for boxes. Meanwhile, they’ll hire in anyone off the street even if they don’t have experience for the position. - Have to deal with people who absolutely do not care how you feel about any of the above. - Customers are the most entitled people ever. They will call you names, literally scratch you trying to grab things off of carts/racks, and parents will let their kids mess up entire aisles and not pick it up.

Viewing 16 - 18 of 347 Reviews

Glassdoor has 9,755 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.