Is Goodwill a good company to work for as a Retail Store Manager?

Retail Store Manager professionals working at Goodwill have rated their employer with 4.1 out of 5 stars in 29 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Retail Store Manager Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Retail Store Manager interview questions at Goodwill .

Does Goodwill pay Retail Store Manager employees well?

Retail Store Manager professionals rate their compensation and benefits at Goodwill with 3.1 out of 5 stars based on 29 anonymously submitted employee reviews. This is 10.2% better than the company average rating for salary and benefits. Find out more about Retail Store Manager salaries at Goodwill.

How happy are Retail Store Manager professionals working at Goodwill?

98% of Retail Store Manager employees at Goodwill would recommend their employer to a friend. This rating has increased by 12% in the past 12 months. Retail Store Manager professionals have also rated Goodwill with a 4.0 rating for work-life-balance, 3.2 rating for diversity and inclusion, 4.1 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (545) , Cashier (500) , Sales Associate/Cashier (321) , Retail Sales Associate (300) , Donation Attendant (276) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 572 reviews)); "Flexible hours and good if you’re in school" ((in 193 reviews)); "Good work environment very easy going" ((in 118 reviews)); "They also were great for the employees" ((in 118 reviews)); "flexible schedules are nice when they occur" ((in 110 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 894 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 269 reviews)); "Upper management does not care if you are trying your best" ((in 200 reviews)); "No training provided for positions that should have training." ((in 96 reviews)); "Low salary and not good working" ((in 87 reviews))

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Goodwill

Goodwill Retail Store Manager reviews

4.1

98% would recommend to a friend

(29 total reviews)

Catherine Meloy

100% approve of CEO

98% positive business outlook

Ratings by category

4.1

Culture & values

4.1

Senior management

4.1

Career opportunities

4.0

Work/Life balance

3.2

Diversity & inclusion

3.1

Compensation and benefits

Retail Store Manager employees have rated Goodwill with 4.1 out of 5 stars, based on 29 company reviews on Glassdoor. This indicates that most Retail Store Manager professionals have an excellent working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Retail Store Manager professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

29 reviews

2.0

Nov 18, 2021

Upper management does not care about employees

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Enjoyed coworkers decent pay benefits good

Cons

Upper management does not care about employees

1.0

Aug 29, 2021

Manager

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Being in a position tolearn about working with developmental dosabilities

Cons

Always being accused or treated like you were doing something wrong by upper management.

3.0

Apr 17, 2021

Pay

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Great team , busy environment

Cons

Pay , employee turnover , employee quit for any reason

Viewing 10 - 12 of 29 Reviews

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Goodwill reviews FAQs

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Goodwill

Goodwill Retail Store Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Upper management does not care about employees

Manager

Pay

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