Question 1

Is Goodwill a good company to work for as a Retail Support Associate?

Accepted Answer

Retail Support Associate professionals working at Goodwill have rated their employer with 3.6 out of 5 stars in 414 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Retail Support Associate Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Retail Support Associate interview questions at Goodwill.

Question 2

Does Goodwill pay Retail Support Associate employees well?

Accepted Answer

Retail Support Associate professionals rate their compensation and benefits at Goodwill with 3.0 out of 5 stars based on 414 anonymously submitted employee reviews. This is 6.9% better than the company average rating for salary and benefits. Find out more about Retail Support Associate salaries at Goodwill.

Question 3

How happy are Retail Support Associate professionals working at Goodwill?

Accepted Answer

63% of Retail Support Associate employees at Goodwill would recommend their employer to a friend. This rating has increased by 12% in the past 12 months. Retail Support Associate professionals have also rated Goodwill with a 3.3 rating for work-life-balance, 3.6 rating for diversity and inclusion, 3.4 rating for culture and values and 3.4 rating for career opportunities.

Question 4

What are the top reviewed jobs at Goodwill?

Accepted Answer

Sales Associate (545), Cashier (498), Sales Associate/Cashier (320), Retail Sales Associate (300), Donation Attendant (276), Assistant Manager (203), Store Manager (179), Manager (132), Processor (93), Production Associate (88), Employment Specialist (84), Retail Associate (79), Case Manager (74), Store Associate (74), Assistant Store Manager (62)

Question 5

What are the pros of working at Goodwill according to real employee reviews?

Accepted Answer

"Great people and flexible with work hours" ((in 570 reviews)); "Flexible hours and good if you’re in school" ((in 200 reviews)); "They also were great for the employees" ((in 120 reviews)); "work environment is good and" ((in 118 reviews)); "flexible schedules are nice when they occur" ((in 106 reviews))

Question 6

What are the cons of working at Goodwill according to real employee reviews?

Accepted Answer

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 894 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 269 reviews)); "Upper management does not care if you are trying your best" ((in 198 reviews)); "No training provided for positions that should have training." ((in 97 reviews)); "Low salary and not good working" ((in 87 reviews))

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Great manager and team with flexible schedules

Flexible schedule in a nice but challenging environment

Basic customer service training, but outdated systems hinder progress

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