Is Goodwill a good company to work for as a Production/Sales Associate?

Production/Sales Associate professionals working at Goodwill have rated their employer with 2.9 out of 5 stars in 61 Glassdoor reviews. This is a lower than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Production/Sales Associate Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Production/Sales Associate interview questions at Goodwill .

Does Goodwill pay Production/Sales Associate employees well?

Production/Sales Associate professionals rate their compensation and benefits at Goodwill with 3.5 out of 5 stars based on 61 anonymously submitted employee reviews. This is 22.2% better than the company average rating for salary and benefits. Find out more about Production/Sales Associate salaries at Goodwill.

How happy are Production/Sales Associate professionals working at Goodwill?

24% of Production/Sales Associate employees at Goodwill would recommend their employer to a friend. This rating has decreased by 43% in the past 12 months. Production/Sales Associate professionals have also rated Goodwill with a 3.7 rating for work-life-balance, 2.4 rating for diversity and inclusion, 2.9 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (545) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (300) , Donation Attendant (276) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 570 reviews)); "Flexible hours and good if you’re in school" ((in 200 reviews)); "They also were great for the employees" ((in 120 reviews)); "work environment is good and" ((in 118 reviews)); "flexible schedules are nice when they occur" ((in 106 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 894 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 269 reviews)); "Upper management does not care if you are trying your best" ((in 198 reviews)); "No training provided for positions that should have training." ((in 97 reviews)); "Low salary and not good working" ((in 87 reviews))

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Goodwill

Goodwill Production/Sales Associate reviews

2.9

24% would recommend to a friend

(61 total reviews)

Catherine Meloy

77% approve of CEO

23% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Career opportunities

3.5

Compensation and benefits

2.9

Culture & values

2.4

Diversity & inclusion

1.9

Senior management

Sales/Production Associate employees have rated Goodwill with 2.9 out of 5 stars, based on 61 company reviews on Glassdoor. This indicates that most Sales/Production Associate professionals have an average working experience there. Goodwill is rated 22% below average by Sales/Production Associate professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

61 reviews

3.0

May 19, 2021

Wares associate

Production

Recommend

CEO approval

Business Outlook

Pros

Second chance company, some overtime,benefits.

Cons

Talk down to you in front of others, don't pay enough for the amount of work they have you do.

3.0

Jan 11, 2021

Good mission

Production supervisor

Recommend

CEO approval

Business Outlook

Pros

Mission statement is a good thing

Cons

Leadership is rude and condescending

1.0

Jan 2, 2021

Terrible company to work for that doesn't actual care about people with disabilities

Production

Recommend

CEO approval

Business Outlook

Pros

I have no pros for this employer.

Cons

They let non managers harass and micromanage you. They are huge on favoritism. If they were trained by the person you are having problems with they side with them. They don't own up to training you poorly. They treat people with mental illnesses like it doesn't exist. Do not work for this company if you have a mental illness. HR will not help you if you have any problems in your store. They say we can't do anything for you if it means they have done something wrong. This is probably one of the worst companies I have ever worked for. Good luck if you decide to work for them anyway.

Viewing 28 - 30 of 61 Reviews

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Goodwill

Goodwill Production/Sales Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Wares associate

Good mission

Terrible company to work for that doesn't actual care about people with disabilities

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