Is Goodwill a good company to work for as a Sales Associate/Cashier?

Sales Associate/Cashier professionals working at Goodwill have rated their employer with 3.4 out of 5 stars in 366 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Sales Associate/Cashier Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Sales Associate/Cashier interview questions at Goodwill .

Does Goodwill pay Sales Associate/Cashier employees well?

Sales Associate/Cashier professionals rate their compensation and benefits at Goodwill with 3.3 out of 5 stars based on 366 anonymously submitted employee reviews. This is 16.4% better than the company average rating for salary and benefits. Find out more about Sales Associate/Cashier salaries at Goodwill.

How happy are Sales Associate/Cashier professionals working at Goodwill?

74% of Sales Associate/Cashier employees at Goodwill would recommend their employer to a friend. This rating has increased by 32% in the past 12 months. Sales Associate/Cashier professionals have also rated Goodwill with a 3.6 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.4 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (545) , Cashier (498) , Sales Associate/Cashier (321) , Retail Sales Associate (300) , Donation Attendant (276) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 587 reviews)); "Flexible hours and good if you’re in school" ((in 196 reviews)); "They also were great for the employees" ((in 115 reviews)); "Good work environment to be a part of" ((in 111 reviews)); "flexible schedules are nice when they occur" ((in 111 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 880 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 265 reviews)); "Upper management does not care if you are trying your best" ((in 198 reviews)); "The staff is usually all special needs with no training." ((in 94 reviews)); "Favoritism runs rampant." ((in 89 reviews))

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Goodwill

Goodwill Sales Associate/Cashier reviews

3.4

74% would recommend to a friend

(366 total reviews)

Catherine Meloy

31% approve of CEO

53% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.4

Culture & values

3.3

Compensation and benefits

3.1

Senior management

2.9

Career opportunities

Cashier/Sales Associate employees have rated Goodwill with 3.4 out of 5 stars, based on 366 company reviews on Glassdoor. This indicates that most Cashier/Sales Associate professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Cashier/Sales Associate professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

366 reviews

1.0

Aug 19, 2015

no good

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

lots of customers to interact with, employee discount is 20%

Cons

rules are very strict, customers always trash the store, most of the mgmt team cannot be trusted with any private, one employee has been with the store for 3 yrs and only earns $8.57 an hour, Lead Associates get $9.00 an hour, sales floor employees are "not guaranteed" a break as written in the Employee Handbook

1.0

Aug 5, 2015

Not worth the headache

Cashier/sales associate

Recommend

CEO approval

Business Outlook

Pros

The co-workers I've met through this job will be life long friends....great people! That's the only positive.

Cons

Management is petty with their rules. Example: No socializing, more working less talking. Employees are over worked and unappreciated. Treated like children by management, it's all very degrading. And god forbid you're good at your job, they'll expect the world from you while the lazy employees stand around and do nothing or the bare minimum to get by while you're expected to help them out. And don't believe it's a charitable organization or everything they do is for "the mission". It's a big money hungry corporation just like the rest.

5.0

Aug 5, 2015

Wonderful place to work! Awesome employees! Good work environment

Cashier/sales associate

Recommend

CEO approval

Business Outlook

Pros

Always good business at goodwill , customer service is always great friendly work environment. Hours are great even in the winter time.

Cons

Not enough help on the floor. Also employees bust there buts and don't get paid enough

Viewing 340 - 342 of 366 Reviews

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Goodwill

Goodwill Sales Associate/Cashier reviews

Ratings by category

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no good

Not worth the headache

Wonderful place to work! Awesome employees! Good work environment

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