Goodwill reviews

3.2

46% would recommend to a friend

(9,248 total reviews)

Catherine Meloy

50% approve of CEO

40% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,248 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

My coworkers and one assistant manager really made the job enjoyable.

Cons

Management is too harsh on the workers, expecting to meet certain quotas that are just impossible to meet with the lack of workers and time.

4.0
Jul 15, 2025
Recommend
CEO approval
Business Outlook

Pros

you're left to your own devices

Cons

opaque management strategy, not super understanding

Viewing 376 - 378 of 9,248 Reviews

Glassdoor has 9,750 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.