Goodwill reviews

3.2

46% would recommend to a friend

(9,237 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Aug 12, 2013

Very bad place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fairly Consistent hours. Great co-workers

Cons

Low pay, Degrading managers. Little to no training.

2.0
Jan 8, 2013
Recommend
CEO approval
Business Outlook

Pros

It's a job. You get to go home after work. They hire lots of minorities.

Cons

A Draconian work environment, in which employees are berated in front of other employees, and reward and punishment is handed out arbitrarily. Employees are treated as cattle, threatened regularly, and forced to attend an hour long weekly meeting even if it they have the day off.. Worse still, is the culture of racial discrimination. And I don't use that term lightly. If you are white, you have zero chance for advancement, and you have a huge bullseye on your back. And sooner or later they find a way to get rid of you. Same thing happens if you have been there long enough to make more than minimum wage . And forget overtime. If you work overtime, they just have you come in late another day or leave early.

1.0
Sep 17, 2011
Recommend
CEO approval
Business Outlook

Pros

There are outside resources that are tapped into to assist the clients of the agency attain their employment and educational goals. The clients have assess to computers and they are also provided with a cell phone line so that they can get access to call from employers. The clients are also provided with bus passes so that they can get to theri job interviews.

Cons

There is not proper training available for the office employees when they are first hired. The department heads should ensure that the new employee is receiving the proper training. There shourse be a test provided that shows understanding of the job and the job responsibilities after the training. Not everyone that is assigned to train the new employee ensures that the training is done the way it should. There is a lot of making up that it is being done when in actuality the employee is not being trained to succeed. Communication between departments is almost non existant. There needs to be teamwork within this organization. Employees must learn to work together and stop the hipocrisy. Employees in management could benefit from professional development courses and ethics courses.

Viewing 49 - 51 of 9,237 Reviews

Glassdoor has 9,739 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.