Is Goodwill a good company to work for as a Keyholder/Manager?

Keyholder/Manager professionals working at Goodwill have rated their employer with 3.0 out of 5 stars in 22 Glassdoor reviews. This is a lower than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Keyholder/Manager Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Keyholder/Manager interview questions at Goodwill .

Does Goodwill pay Keyholder/Manager employees well?

Keyholder/Manager professionals rate their compensation and benefits at Goodwill with 2.2 out of 5 stars based on 22 anonymously submitted employee reviews. This is 24% worse than the company average rating for salary and benefits. Find out more about Keyholder/Manager salaries at Goodwill.

How happy are Keyholder/Manager professionals working at Goodwill?

9% of Keyholder/Manager employees at Goodwill would recommend their employer to a friend. This rating has decreased by 70% in the past 12 months. Keyholder/Manager professionals have also rated Goodwill with a 1.5 rating for work-life-balance, 1.7 rating for diversity and inclusion, 1.7 rating for culture and values and 1.6 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (545) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (300) , Donation Attendant (276) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 578 reviews)); "Flexible hours and good if you’re in school" ((in 203 reviews)); "They also were great for the employees" ((in 118 reviews)); "Good work environment very easy going" ((in 114 reviews)); "flexible schedules are nice when they occur" ((in 109 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 905 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 274 reviews)); "Upper management does not care if you are trying your best" ((in 200 reviews)); "No training provided for positions that should have training." ((in 92 reviews)); "Being watched by cameras while getting paid minimum wage" ((in 87 reviews))

Goodwill Keyholder/Manager reviews

3.0

9% would recommend to a friend

(22 total reviews)

Catherine Meloy

1% approve of CEO

7% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Manager/Keyholder employees have rated Goodwill with 3.0 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Manager/Keyholder professionals have an average working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Manager/Keyholder professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

22 reviews

5.0

Feb 6, 2024

Goodwill

Keyholder

Recommend

CEO approval

Business Outlook

Pros

Great place, great people, great entry job

Cons

I have no negatives about my time there.

2.0

Nov 20, 2023

Do not work here

Sales associate/keyholder

Recommend

CEO approval

Business Outlook

Pros

My particular store is full of amazing people, and the working environment is quite close. They also have programs that allow you to help people with things like free medical equipment, clothing, and job and resume help for those in need.

Cons

This company is much less disability friendly than it touts itself to be. Much of our staff including me is disabled in one way or another and I frequently see staff pushed knowingly beyond their limits by management. Disability accommodations are often difficult to obtain. I was recently asked to remove an accommodation that a coworker had the necessary paperwork for, because the paperwork had not yet been approved by HR. Our goals raise quite frequently but the pay raises very rarely and for associates, is lower than the pay of any fast food restaurant near me at $11. As a result, we have a low retention rate and are constantly understaffed. I just don’t believe the pay for this job is proportional to the extremely high expectations.

5.0

Oct 29, 2023

Great place to work

Manager/keyholder

Recommend

CEO approval

Business Outlook

Pros

Benefits are good, pay is great, you get hours if you need them. Management is very understanding and will help as best as they can if you need it. Will pay for college tuition. Vacation days start 30 days after hire and you accumulate them quickly.

Cons

Depending on position hours are flexible.

Viewing 4 - 6 of 22 Reviews

Top companies for "Compensation and Benefits" near you

DTE Energy

3.5★Compensation & Benefits

UNICEF

3.9★Compensation & Benefits

FHI 360

4.0★Compensation & Benefits

Seneca Family of Agencies

3.5★Compensation & Benefits

Jobs at Goodwill

Retail Store Keyholder

Goodwill

Goodwill Keyholder/Manager reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Goodwill

Do not work here

Great place to work

Top companies for "Compensation and Benefits" near you

Jobs at Goodwill

Goodwill reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Goodwill reviews FAQs

Jobs at Goodwill