Goodwill reviews

3.2

46% would recommend to a friend

(9,252 total reviews)

Catherine Meloy

50% approve of CEO

40% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,252 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Jan 11, 2012

Not so good.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is good if you are an assistant manager or higher.

Cons

The way some of management treat people. Its very rude!

2.0
Mar 21, 2011
Recommend
CEO approval
Business Outlook

Pros

Goodwill will hire literally anyone. As a recent immigrant I had no GED or qualifications at the time and was still easily able to get hired...along with several people who could not speak English and a couple recently released from prison. Supervisors are easy to work with. Work is fairly easy, if repetitive.

Cons

Obvious problems/issues ignored by senior management Little communication between workers and management Unfair pay, new hires may be making more money than experienced workers. For example forklift operators were hired at $1.50 more per hour than existing and more capable ones. Raises are supposed to be given every year, although this is rarely adhered to. Management make no effort to keep good employees, and don't care how many people they retain/hire which means much of the workforce at any one time is inexperienced or simply not very good at their jobs. Favoritism shown by management, some workers will consistently be given worst jobs. Drivers rarely do much work other than driving. (They are meant to do other work when no runs are available) Pay is fairly poor. No distinction between skilled and non skilled workers. Eg Forklift/Machine operators paid the same as store staff. Upper management regularly impose seemingly worthless rules and initiatives while ignoring corporate policies.

2.0
Sep 7, 2022

Ups and downs

Recommend
CEO approval
Business Outlook

Pros

Cool stuff coming in.customers were great.

Cons

Management see you as a employee number. Not as a human being. They see you as a dime a dozen.and they keep changing rules and such no respect.

Viewing 8695 - 8697 of 9,252 Reviews

Glassdoor has 9,755 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.