Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Goodwill

      Is this your company?

      Goodwill reviews

      3.2

      46% would recommend to a friend

      (9,252 total reviews)

      Catherine Meloy

      50% approve of CEO

      40% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.0

      Culture & values

      3.0

      Work/Life balance

      2.8

      Senior management

      2.8

      Compensation and benefits

      2.8

      Career opportunities

      Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,252 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      4.0
      Aug 14, 2014

      Store Manager Makes the Difference

      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Goodwill is a benevolent company with over 90% of its proceeds going back into company-owned charity programs. Goodwill will hire those who are handicapped and have a rocky record. The company values are its strong point and are emphasized during training. Employees are encouraged to take initiative and improve the store, and management is receptive to new ideas and working with local charities. Employees may rise through the hierarchy. This is a great first job or job for students.

      Cons

      The prices were raised for the Southern and Western Colorado Goodwill stores and veteran and senior discounts were limited. My branch used to offer clothing vouchers for local programs but discontinued them. This struck me as immoral for a company. Customers could be difficult at times since Goodwill does attract all sorts of people. I worked front of store but heard in the back/factory there was a lot of drama between workers.

      2.0
      Aug 13, 2014

      Chaotic

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      --Medical/Dental benefits solid. Paid holidays numerous. Able to take extended vacation (although everything falls apart when management is not present).

      Cons

      Mission vs Bottom Line. A sense of urgency to make money, yet a totally hands off approach to training and using support staff to enable/enhance success.

      Viewing 8701 - 8703 of 9,252 Reviews
      Related searches: Goodwill jobs | Goodwill salaries | Goodwill benefits | Goodwill interviews | Goodwill conversations
      ReviewsGoodwill reviews

      Glassdoor has 9,755 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.