Question 1

Is Goodwill a good company to work for?

Accepted Answer

Goodwill has an overall rating of 3.2 out of 5, based on over 9,753 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 46% of employees would recommend working at Goodwill to a friend and 40% have a positive outlook for the business. The best reviews about Goodwill have been left by employees working as Intern, Administrative Assistant and Career Navigator.

Question 2

Does Goodwill pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Goodwill employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Goodwill. This rating has decreased by 5% over the last 12 months.

Question 3

How satisfied are employees working at Goodwill?

Accepted Answer

46% of Goodwill employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Goodwill 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

Question 4

What are the top reviewed jobs at Goodwill?

Accepted Answer

Sales Associate (545), Cashier (498), Sales Associate/Cashier (320), Retail Sales Associate (300), Donation Attendant (276), Assistant Manager (203), Store Manager (179), Manager (132), Processor (93), Production Associate (88), Employment Specialist (84), Retail Associate (79), Case Manager (74), Store Associate (74), Assistant Store Manager (62)

Question 5

What are the pros of working at Goodwill according to real employee reviews?

Accepted Answer

"Great people and flexible with work hours" ((in 571 reviews)); "Flexible hours and good if you’re in school" ((in 205 reviews)); "They also were great for the employees" ((in 123 reviews)); "work environment is good and" ((in 117 reviews)); "Flexible schedule was nice to have" ((in 102 reviews))

Question 6

What are the cons of working at Goodwill according to real employee reviews?

Accepted Answer

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 890 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 264 reviews)); "Upper management does not care if you are trying your best" ((in 196 reviews)); "No training provided for positions that should have training." ((in 97 reviews)); "Low salary and not good working" ((in 84 reviews))

Question 7

What are employees saying about Goodwill layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Goodwill layoffs and their outlook for job security at Goodwill in 2026.

Question 8

What are the top reviewed Goodwill locations?

Accepted Answer

Austin, Phoenix, Houston, Atlanta, San Antonio, New York, Indianapolis, Milwaukee, Charlotte, Los Angeles, Chicago, Orlando, San Diego, San Francisco, San Jose, Colorado Springs, Las Vegas, Seattle, Sacramento, Saint Louis, Columbus, Fort Worth, Santa Ana, Tacoma, Jacksonville, Denver, Pittsburgh, Richmond, Nashville, Tucson

Goodwill

Goodwill reviews

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Ratings by demographic groups

Reviews by job title

It's good

Sales Associate

Very low pay

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