Goodwill reviews

3.2

46% would recommend to a friend

(9,237 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Sep 17, 2011
Recommend
CEO approval
Business Outlook

Pros

There are outside resources that are tapped into to assist the clients of the agency attain their employment and educational goals. The clients have assess to computers and they are also provided with a cell phone line so that they can get access to call from employers. The clients are also provided with bus passes so that they can get to theri job interviews.

Cons

There is not proper training available for the office employees when they are first hired. The department heads should ensure that the new employee is receiving the proper training. There shourse be a test provided that shows understanding of the job and the job responsibilities after the training. Not everyone that is assigned to train the new employee ensures that the training is done the way it should. There is a lot of making up that it is being done when in actuality the employee is not being trained to succeed. Communication between departments is almost non existant. There needs to be teamwork within this organization. Employees must learn to work together and stop the hipocrisy. Employees in management could benefit from professional development courses and ethics courses.

3.0
Sep 13, 2011

ok

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Meeting new people, good team , knowing that your work make a difference

Cons

Small chances for advancement , people who have FT positions are there for many years . The supervision position are so stressful with so low salary that no one can stay more than few months .

3.0
Sep 12, 2011

Hard work - regular experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunity, experience, coworkers, sales, meet people

Cons

no more jobs while working with them

Viewing 9169 - 9171 of 9,237 Reviews

Glassdoor has 9,739 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.