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      Goodwill

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      Goodwill reviews

      3.2

      46% would recommend to a friend

      (9,237 total reviews)

      Catherine Meloy

      50% approve of CEO

      39% positive business outlook

      Ratings by demographic groups

      Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

      Reviews by job title

      9K reviews
      3.0
      May 6, 2011

      It's Ok

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -friendly enviroment to work at.

      Cons

      -not a lot of guidance as far as particular objectives to reach. At least in my department.

      2.0
      May 4, 2011

      Not a good place to work

      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people who worked there were very nice. Pay was acceptable.

      Cons

      I worked at the Willowbrook, IL, Goodwill store from when it opened last fall until recently.It was not a good job. The managers seemed inexperienced. They criticized and embarassed people in fron of other workers. This is especially true of the general manager.There was little communication between the managers and sometimes it felt that we had 5 different managers with 5 different ideas on what we should do and how we should do it. There was no clear understanding of how we should do our job. There was a lot of pressure to make production goals that stressed people and caused low morale. I wish this review could be better but it is what it is. Goodwill does good stuff for the community. I was disappointed that they don't treat their workers better.

      5.0
      Apr 24, 2011

      It was good.

      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      The managers were pretty good.

      Cons

      There were many of the same frustrating customers every day

      Viewing 9193 - 9195 of 9,237 Reviews
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      ReviewsGoodwill reviews

      Glassdoor has 9,739 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.