Goodwill reviews

The customers can be a real pain, because they are always trying to find way to get over on you and get items for basically nothing even though everything in the store is already highly discounted compared to what they would have originally sold for. Also some of the policies can make working a little difficult, such as the fact that Cashiers do not have the authorization to do returns, exchanges, employee checkouts, or line voids on their own. So every time one of these situations come up I have to call for a manager and them wait for them to finally come up to the front to put in their code and do it themselves. Doing this every time always causes a hold up and I just end up with a long line of frustrated, impatient customers. Another thing I recently found out is that we do not get paid overtime, mainly because we aren't allowed to get overtime, and can actually get written up if we ever do get overtime. Then we have to work holidays, but we do not get any kind of holiday pay other than our regular wage. Employees aren't even allowed to shop at the store they work at, so you would have to go all the way to another store just to shop and use your employee discount. Its almost impossible to get a steady schedule.

Management is TERRIBLE....Unprofessional, Micro-Management The turn-over rate is horrific. They are blind to the fact that people leave because they are unprofessional, unorganized, and not good leaders. In the short period of time, I was employed I have seen many people come and go. The longest someone worked in the Goodwill Works Program was 4 years. Everyone else no longer than 1yr, and that probably was because they had to have time to find new employment. This is a terrible place to work. If you do decide to interview for the job, please pay attention to everything that is being said and how it is coming across. If it looks like a duck, walk like a duck and quack like a duck...It's a duck. Please run as far away as possible.