Goodwill reviews

3.2

46% would recommend to a friend

(9,238 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,238 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

9K reviews
3.0
Feb 19, 2026

Fine

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Get to see cool stuff.

Cons

Bad pay for the amount of work.

1.0
Feb 17, 2026

Don’t!

Recommend
CEO approval
Business Outlook

Pros

Nothing at all. They should be ashamed.

Cons

I have never in my life worked for a company as bad as this place. From the moment I started, I was insulted and threatened with my job by my boss. I only worked there two weeks and quit. I do not think my boss had any experience in managing employees. Completely rude and unprofessional. I spoke with HR before I was hired and informed them I had a vacation planned after my start date. HR said it was completely fine. When I informed my boss after I started, I was threatened with a bad review and my job. I spoke with HR about this, and they did nothing. I also spoke with HR about an employee who used the phone constantly while operating a forklift. Nothing was done. The employee also spoke on the phone while driving the work truck and ran red lights. Again, nothing was done. This is for the Orlando location on OBT. I have contacted a lawyer about the boss. Hostile work environment. I highly recommend avoiding this place of employment.

Viewing 112 - 114 of 9,238 Reviews

Glassdoor has 9,740 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.