Goodwill reviews

3.2

46% would recommend to a friend

(9,238 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,238 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Feb 3, 2026

Good Place

Recommend
CEO approval
Business Outlook

Pros

People and pay is good depending on what location you work at

Cons

Customer are super rude and expect you to run a cheap business management can take thing personally for no reason Great ways to grow and move up in the field

3.0
Feb 2, 2026

Decent First job

Recommend
CEO approval
Business Outlook

Pros

Meet interesting people, and build connections with the customers .

Cons

Not much work culture , or opportunity for growth.

5.0
Feb 1, 2026

Great mission and hidden gem

Recommend
CEO approval
Business Outlook

Pros

This place does so much good for the community that the community does not know it does.

Cons

Not a con with the organization, but the space is hard to keep up with compensation wise

Viewing 127 - 129 of 9,238 Reviews

Glassdoor has 9,740 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.