Is Goodwill a good company to work for as a Keyholder/Manager?

Keyholder/Manager professionals working at Goodwill have rated their employer with 3.0 out of 5 stars in 22 Glassdoor reviews. This is a lower than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Keyholder/Manager Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Keyholder/Manager interview questions at Goodwill .

Does Goodwill pay Keyholder/Manager employees well?

Keyholder/Manager professionals rate their compensation and benefits at Goodwill with 2.2 out of 5 stars based on 22 anonymously submitted employee reviews. This is 24% worse than the company average rating for salary and benefits. Find out more about Keyholder/Manager salaries at Goodwill.

How happy are Keyholder/Manager professionals working at Goodwill?

9% of Keyholder/Manager employees at Goodwill would recommend their employer to a friend. This rating has decreased by 70% in the past 12 months. Keyholder/Manager professionals have also rated Goodwill with a 1.5 rating for work-life-balance, 1.7 rating for diversity and inclusion, 1.7 rating for culture and values and 1.6 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (545) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (300) , Donation Attendant (276) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 578 reviews)); "Flexible hours and good if you’re in school" ((in 203 reviews)); "They also were great for the employees" ((in 118 reviews)); "Good work environment very easy going" ((in 114 reviews)); "flexible schedules are nice when they occur" ((in 109 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 905 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 274 reviews)); "Upper management does not care if you are trying your best" ((in 200 reviews)); "No training provided for positions that should have training." ((in 92 reviews)); "Being watched by cameras while getting paid minimum wage" ((in 87 reviews))

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Goodwill

Goodwill Keyholder/Manager reviews

3.0

9% would recommend to a friend

(22 total reviews)

Catherine Meloy

1% approve of CEO

7% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Keyholder/Manager employees have rated Goodwill with 3.0 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Keyholder/Manager professionals have an average working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Keyholder/Manager professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

22 reviews

3.0

Apr 29, 2021

Good job

Full-time keyholder

Recommend

CEO approval

Business Outlook

Pros

Good benefits when working in management. How hard your job is depends on the store manager.

Cons

Not being able to use sick time or to take days off.

5.0

Mar 2, 2021

Great Place to Work While In School

Part time keyholder

Recommend

CEO approval

Business Outlook

Pros

Flexible Scheduling, Caring Environment, Family Atmosphere, Part-time vacation and sick time

Cons

A disconnect between the retail store locations and home office at times

5.0

Feb 3, 2020

Good job great hours

Sales associate/keyholder

Recommend

CEO approval

Business Outlook

Pros

Great hours ok pay .

Cons

Very small and hidden hard for people to find

Viewing 13 - 15 of 22 Reviews

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