Is Goodwill a good company to work for as a Lead Sales Associate/Key Holder?

Lead Sales Associate/Key Holder professionals working at Goodwill have rated their employer with 2.7 out of 5 stars in 37 Glassdoor reviews. This is a lower than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Lead Sales Associate/Key Holder Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Lead Sales Associate/Key Holder interview questions at Goodwill .

Does Goodwill pay Lead Sales Associate/Key Holder employees well?

Lead Sales Associate/Key Holder professionals rate their compensation and benefits at Goodwill with 2.3 out of 5 stars based on 37 anonymously submitted employee reviews. This is 19.6% worse than the company average rating for salary and benefits. Find out more about Lead Sales Associate/Key Holder salaries at Goodwill.

What are the top reviewed jobs at Goodwill?

Sales Associate (545) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (300) , Donation Attendant (276) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 587 reviews)); "Flexible hours and good if you’re in school" ((in 195 reviews)); "They also were great for the employees" ((in 122 reviews)); "The work environment was good" ((in 111 reviews)); "flexible schedules are nice when they occur" ((in 107 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 901 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 270 reviews)); "Upper management does not care if you are trying your best" ((in 199 reviews)); "No training provided for positions that should have training." ((in 94 reviews)); "Low salary and not good working" ((in 85 reviews))

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Goodwill

Goodwill Lead Sales Associate/Key Holder reviews

2.7

75% would recommend to a friend

(37 total reviews)

Catherine Meloy

100% approve of CEO

76% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.8

Career opportunities

2.7

Culture & values

2.3

Work/Life balance

2.3

Compensation and benefits

1.9

Senior management

Lead Sales Associate/Key Holder employees have rated Goodwill with 2.7 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Lead Sales Associate/Key Holder professionals have an average working experience there. Goodwill is rated 28% below average by Lead Sales Associate/Key Holder professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37 reviews

1.0

Jun 10, 2021

Worst Placee Ever!

Key holder

Recommend

CEO approval

Business Outlook

Pros

Abolutely nothing about working for Goodwill can be consider a Pro

Cons

Very low pay, poor management, quotas, job threatened daily, no advancement

4.0

May 28, 2021

One of the better jobs I had.

Key holder

Recommend

CEO approval

Business Outlook

Pros

After store closed, Goodwill offered a job as a Site Monitor. I had a great time with that job. They really look after you, and want you to succeed.

Cons

I can't think of one bad thing.

1.0

Mar 28, 2021

Awful

Key holder

Recommend

CEO approval

Business Outlook

Pros

none. maybe my coworkers but as far as management, they are terrible.

Cons

low-paying crap. tried to get unemployment from them for the pandemic and got paid more than I ever have from them and they appealed my unemployment and are asking for thousands back. Most likely going to garnish my wages and working for free for the next year and a half. Eat dirt

Viewing 16 - 18 of 37 Reviews

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Goodwill

Goodwill Lead Sales Associate/Key Holder reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Worst Placee Ever!

One of the better jobs I had.

Awful

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