Goodwill reviews

3.2

46% would recommend to a friend

(9,244 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,244 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

9K reviews
4.0
Oct 13, 2025

Alright Job

Recommend
CEO approval
Business Outlook

Pros

-Coworkers are helpful -Flexible schedule

Cons

-Upper Management needs improvement -

1.0
Oct 12, 2025

Greedwill not GOODwill

Recommend
CEO approval
Business Outlook

Pros

Full time work certainly available

Cons

Good was never good enough, meeting outrageous quota expectancies was put on loyal workers that showed up for work, while the slackers got their butts kissed. When you have a bully employee that runs the store and everyone including management bows to for the fear of being reported to HR, or even higher up. The actions of employees that are held to accountability destroys moral of hard working employees. Then to have a head supervisor that doesn't help out physically when short handed , and pulls the rank card due to his tenor w company. He's a joke. Athens on eastside is horribly run, and is not kept up.

Viewing 262 - 264 of 9,244 Reviews

Glassdoor has 9,746 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.