Is Goodwill a good company to work for as a Sales Associate?

Sales Associate professionals working at Goodwill have rated their employer with 3.3 out of 5 stars in 536 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Sales Associate Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Sales Associate interview questions at Goodwill .

Does Goodwill pay Sales Associate employees well?

Sales Associate professionals rate their compensation and benefits at Goodwill with 3.4 out of 5 stars based on 536 anonymously submitted employee reviews. This is 19.4% better than the company average rating for salary and benefits. Find out more about Sales Associate salaries at Goodwill.

How happy are Sales Associate professionals working at Goodwill?

60% of Sales Associate employees at Goodwill would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Sales Associate professionals have also rated Goodwill with a 3.2 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.1 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (545) , Cashier (500) , Sales Associate/Cashier (321) , Retail Sales Associate (300) , Donation Attendant (276) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 572 reviews)); "Flexible hours and good if you’re in school" ((in 193 reviews)); "Good work environment very easy going" ((in 118 reviews)); "They also were great for the employees" ((in 118 reviews)); "flexible schedules are nice when they occur" ((in 110 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 894 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 269 reviews)); "Upper management does not care if you are trying your best" ((in 200 reviews)); "No training provided for positions that should have training." ((in 96 reviews)); "Low salary and not good working" ((in 87 reviews))

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Goodwill

Goodwill Sales Associate reviews

3.3

60% would recommend to a friend

(536 total reviews)

Catherine Meloy

61% approve of CEO

52% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.4

Compensation and benefits

3.2

Work/Life balance

3.1

Culture & values

3.1

Senior management

3.0

Career opportunities

Sales Associate employees have rated Goodwill with 3.3 out of 5 stars, based on 536 company reviews on Glassdoor. This indicates that most Sales Associate professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Sales Associate professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

536 reviews

5.0

Jan 21, 2026

Easy job

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Easy job for college kids.

Cons

No cons i can think of at this time

1.0

Jan 19, 2026

Meh

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Nice for a first job and benefits

Cons

Micromanaging and unrealistic expectations for donated goods

4.0

Dec 17, 2025

Good People

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Coworkers, organized, friendly, fair, cool

Cons

Customers dirtying the sales floor, other coworkers not picking it up

Viewing 7 - 9 of 536 Reviews

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Goodwill

Goodwill Sales Associate reviews

Ratings by category

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Easy job

Meh

Good People

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