Is Goodwill a good company to work for as a Sales Processor?

Sales Processor professionals working at Goodwill have rated their employer with 2.1 out of 5 stars in 93 Glassdoor reviews. This is a lower than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Sales Processor Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Sales Processor interview questions at Goodwill .

Does Goodwill pay Sales Processor employees well?

Sales Processor professionals rate their compensation and benefits at Goodwill with 2.7 out of 5 stars based on 93 anonymously submitted employee reviews. This is 3.6% worse than the company average rating for salary and benefits. Find out more about Sales Processor salaries at Goodwill.

How happy are Sales Processor professionals working at Goodwill?

3% of Sales Processor employees at Goodwill would recommend their employer to a friend. This rating has decreased by 61% in the past 12 months. Sales Processor professionals have also rated Goodwill with a 3.3 rating for work-life-balance, 3.5 rating for diversity and inclusion, 2.1 rating for culture and values and 2.2 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (545) , Cashier (500) , Sales Associate/Cashier (321) , Retail Sales Associate (300) , Donation Attendant (276) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 572 reviews)); "Flexible hours and good if you’re in school" ((in 193 reviews)); "Good work environment very easy going" ((in 118 reviews)); "They also were great for the employees" ((in 118 reviews)); "flexible schedules are nice when they occur" ((in 110 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 894 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 269 reviews)); "Upper management does not care if you are trying your best" ((in 200 reviews)); "No training provided for positions that should have training." ((in 96 reviews)); "Low salary and not good working" ((in 87 reviews))

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Goodwill

Goodwill Sales Processor reviews

2.1

3% would recommend to a friend

(93 total reviews)

Catherine Meloy

77% approve of CEO

5% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

2.7

Compensation and benefits

2.2

Senior management

2.2

Career opportunities

2.1

Culture & values

Sales Processor employees have rated Goodwill with 2.1 out of 5 stars, based on 93 company reviews on Glassdoor. This indicates that most Sales Processor professionals have an average working experience there. Goodwill is rated 44% below average by Sales Processor professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

93 reviews

3.0

Jun 29, 2026

Steady work but low pay and morale

Processor

Recommend

CEO approval

Business Outlook

Pros

Steady work, continuous donations, employee discount.

Cons

Low pay, low morale, dusty

2.0

May 14, 2026

Good hours but low pay and unclear direction

Processor

Recommend

CEO approval

Business Outlook

Pros

Good hours, no working weekends

Cons

Minimum wage, high standards, no real direction

4.0

May 9, 2026

Decent Workplace With Production Pressure

Processor

Recommend

CEO approval

Business Outlook

Pros

Friendly coworkers and a good place to gain work experience at Goodwill.

Cons

The processor position can feel stressful due to production goals and constant reminders to meet quotas.

Viewing 1 - 3 of 93 Reviews

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Goodwill

Goodwill Sales Processor reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Steady work but low pay and morale

Good hours but low pay and unclear direction

Decent Workplace With Production Pressure

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