Is Goodwill a good company to work for as a Sorting?

Sorting professionals working at Goodwill have rated their employer with 3.1 out of 5 stars in 37 Glassdoor reviews. This is a lower than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Sorting Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Sorting interview questions at Goodwill .

Does Goodwill pay Sorting employees well?

Sorting professionals rate their compensation and benefits at Goodwill with 3.0 out of 5 stars based on 37 anonymously submitted employee reviews. This is 6.9% better than the company average rating for salary and benefits. Find out more about Sorting salaries at Goodwill.

How happy are Sorting professionals working at Goodwill?

12% of Sorting employees at Goodwill would recommend their employer to a friend. This rating has decreased by 75% in the past 12 months. Sorting professionals have also rated Goodwill with a 2.9 rating for work-life-balance, 3.8 rating for diversity and inclusion, 2.9 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (545) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (299) , Donation Attendant (276) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 567 reviews)); "Benefits and you meet some great coworkers" ((in 384 reviews)); "Flexible hours and good if you’re in school" ((in 201 reviews)); "They also were great for the employees" ((in 117 reviews)); "Good work environment very easy going" ((in 115 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 879 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 266 reviews)); "Upper management does not care if you are trying your best" ((in 196 reviews)); "No training provided for positions that should have training." ((in 98 reviews)); "Being watched by cameras while getting paid minimum wage" ((in 87 reviews))

Goodwill Sorting reviews

3.1

12% would recommend to a friend

(37 total reviews)

Catherine Meloy

84% approve of CEO

10% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sorting employees have rated Goodwill with 3.1 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Sorting professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Sorting professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

37 reviews

4.0

May 27, 2026

Stable hours, but communication needs improvement

Sorter

Recommend

CEO approval

Business Outlook

Pros

Stable Hours and holiday pay

Cons

Not Flexible and poor communication

3.0

Mar 21, 2026

Great company, but it has changed

Sorter

Recommend

CEO approval

Business Outlook

Pros

Awesome people, great vibes, get to have weekends off.

Cons

If you are sorting clothes, be prepared to meet an impossible quota to meet regardless if you have a disability. It also gets hot in the warehouse in the summer, bring a fan.

1.0

Jul 18, 2025

Not a good willed place

Sorter

Recommend

CEO approval

Business Outlook

Pros

Not really anything to be completely honest other than my coworkers were nice

Cons

Unclean, dark dirty room forced to sort through rodent droppings and bed bugs with things like lingerie without gloves, and you spray a disinfectant spray and then off those clothes go to be bought unknowing to the buyers how gross it is. It smells bad, and all the company cares about is their quotas

Viewing 1 - 3 of 37 Reviews

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Jobs at Goodwill

Retail Associate – Thrift

Donation Attendant - Short Pump ADC (Tue-Sat 9:30-6pm)

Goodwill

Goodwill Sorting reviews

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Ratings by demographic groups

Reviews by job title

Stable hours, but communication needs improvement

Great company, but it has changed

Not a good willed place

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