Is Goodwill a good company to work for as a Warehouse Associate?

Warehouse Associate professionals working at Goodwill have rated their employer with 3.3 out of 5 stars in 35 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.1 out of 5 stars. Search open Warehouse Associate Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Warehouse Associate interview questions at Goodwill .

Does Goodwill pay Warehouse Associate employees well?

Warehouse Associate professionals rate their compensation and benefits at Goodwill with 2.3 out of 5 stars based on 35 anonymously submitted employee reviews. This is 19.6% worse than the company average rating for salary and benefits. Find out more about Warehouse Associate salaries at Goodwill.

How happy are Warehouse Associate professionals working at Goodwill?

7% of Warehouse Associate employees at Goodwill would recommend their employer to a friend. This rating has decreased by 49% in the past 12 months. Warehouse Associate professionals have also rated Goodwill with a 4.0 rating for work-life-balance, 3.3 rating for diversity and inclusion, 3.5 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (545) , Cashier (500) , Sales Associate/Cashier (321) , Retail Sales Associate (300) , Donation Attendant (276) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 576 reviews)); "Benefits and you meet some great coworkers" ((in 386 reviews)); "Flexible hours and good if you’re in school" ((in 194 reviews)); "They also were great for the employees" ((in 122 reviews)); "work environment is good and" ((in 116 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 895 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 268 reviews)); "Upper management does not care if you are trying your best" ((in 201 reviews)); "The staff is usually all special needs with no training." ((in 101 reviews)); "Low salary and not good working" ((in 91 reviews))

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Goodwill

Goodwill Warehouse Associate reviews

3.3

7% would recommend to a friend

(35 total reviews)

Catherine Meloy

23% approve of CEO

9% positive business outlook

Ratings by category

4.0

Work/Life balance

3.5

Culture & values

3.4

Career opportunities

3.3

Diversity & inclusion

3.2

Senior management

2.3

Compensation and benefits

Warehouse Associate employees have rated Goodwill with 3.3 out of 5 stars, based on 35 company reviews on Glassdoor. This indicates that most Warehouse Associate professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Warehouse Associate professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

35 reviews

2.0

Dec 5, 2025

Great place for introvert

Warehouse associate

Recommend

CEO approval

Business Outlook

Pros

Great opportunity to improve your skills

Cons

The pay was horrible and management

3.0

Aug 19, 2025