Google User Operations reviews

3.9

88% would recommend to a friend

(107 total reviews)
avatar

Sundar Pichai

87% approve of CEO

84% positive business outlook

User Operations employees have rated Google with 3.9 out of 5 stars, based on 107 company reviews on Glassdoor. This indicates that most User Operations professionals have a good working experience there. Google is rated in line with the average (within 1 standard deviation) by User Operations professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

107 reviews
4.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

The total compensation package is generous, with opportunities for earning more through good, hard work. The caliber of colleagues is very high, sometimes daunting even. The company is very transparent - you can get a good look at what is going on with nearly any project, and senior management frequently communicate about the direction and goals for the company. There are an amazing number of really interesting projects to get involved with, and lots of opportunities for education and professional development. Google has big values, big goals, and works to solve big problems. It is an exciting and rewarding place to be.

Cons

Google isn't for everyone. Google isn't just a big company, it is (or very recently was) the fastest growing company in history. That growth has created some strain. Some things haven't grown to match. A lot of the finely tuned machinery (effective and appropriate management, consistent methods, best practices) that keep large, modern companies running smoothly haven't had time to develop. Because of this, there is a great deal of variation across Google. Some areas are very much like the near-mythical stories weaved by the likes of Fast Company, and others are more stagnant. This is also mirrored in Google's products - some get a lot of love and others are left to dry up from disinterest. It is possible to do well and be happy at Google, but you a) have to take the initiative to make that happen and totally own it and b) recognize that Google is a big company with lots of people - there will be friction, politics, and things that drive you crazy.

5.0
May 6, 2008
Recommend
CEO approval
Business Outlook

Pros

Google is an extraordinary place to work: the perks are second to none, the quality of employees is exceptionally high, and the products are mostly cutting edge and interesting. Google treats its employees very well and believes in leadership from the bottom up, which provides a sense of ownership and personal investment that is unequaled in my experience. Google employees are encouraged to treat each other as respected equals, no matter what the difference in job title might be. Google also encourages the notion that good ideas can come from anywhere, and that the best ideas rarely come from management. Perhaps most importantly, Google is one of the only places in the world where you can work on products that could potentially be used by hundreds of millions of people. It's very satisfying to share your work with family and friends, and to see people using your products nearly every day.

Cons

The larger the company gets, the more the culture becomes dilute. The past year or two has brought extensive change in terms of management hierarchy to certain area of the company. With the hiring or more and more managers from the outside, the company has lost some of its democratic idealism in favor of traditional corporate politics. Google is now a very large company, and it's hard to avoid all of the downsides that accompany such size. It can also be very difficult to find a career path at Google. Promotions are exceptionally rare. Despite the fact that employees can theoretically excel in both individual contributor and management tracks, there is still a feeling that the only way to climb the corporate ladder is to become a manager. It's also the case that people are often promoted into management roles without the necessary skills and training, leading to poor relationships between teams and leaders. It also becomes more and more difficult to make fast progress on projects as the company gets larger. Google is still very nimble compared to most large companies, but it's no longer a scrappy startup unencumbered by size.

Viewing 106 - 107 of 107 Reviews

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