Gopuff Operations Associate reviews

2.9

40% would recommend to a friend

(182 total reviews)
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Rafael Ilishayev / Yakir Gola

26% approve of CEO

30% positive business outlook

Associate Operations employees have rated Gopuff with 2.9 out of 5 stars, based on 182 company reviews on Glassdoor. This indicates that most Associate Operations professionals have an average working experience there. Gopuff is rated in line with the average (within 1 standard deviation) by Associate Operations professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

182 reviews
1.0
Nov 5, 2020
Recommend
CEO approval
Business Outlook

Pros

Extremely lax work environment, free expired food

Cons

Leadership does nothing and is not present at any of the sites in AZ. All work falls on OAs to delegate amongst themselves which results in one or two passionate employees running the site and keeping it afloat with zero support. All training comes from messing things up on your own and finding a way that seems okay; no one is ever checking your progress or teaching you.

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Gopuff Response
5y
We would like the opportunity to investigate your feedback further. Please could you contact us at hr@gopuff.com? We’ll work with you to resolve any issues as quickly as possible.
1.0
Oct 18, 2020
Recommend
CEO approval
Business Outlook

Pros

None. Don't even waste your time here, you're going to be overworked and not be compensated at all for your efforts.

Cons

Unfortunately, the people who put the most into the site and care so much are never recognized for the amount of work and effort they put in. I've seen the motivation of my fellow coworkers diminish because management is absent all the time. They don't care they only care about keeping customers happy and not the workers that put in the effort for that to actually happen. I've talked to people who have been working for the company much longer than I have close to two years and haven't seen a single pay raise, which is ridiculous and unethical. I've never worked for a company that didn't give raises after a year, they should be doing the standard industry of doing yearly reviews. This place isn't ethical at all, you're better off working at a big box store than working for this company. They put unrealistic standards for the warehouse, and we're not properly staffed nor properly trained or even have the facility. Before I left I found out after the fact someone at the site had contracted coronavirus and no one knew until that until a month after the whole incident. There is no communication between employees and management and that is not acceptable.

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Gopuff Response
5y
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your time working for goPuff.
Viewing 169 - 171 of 182 Reviews

Glassdoor has 1,948 Gopuff reviews submitted anonymously by Gopuff employees. Read employee reviews and ratings on Glassdoor to decide if Gopuff is right for you.