Gopuff reviews

2.7

30% would recommend to a friend

(1,425 total reviews)
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Rafael Ilishayev / Yakir Gola

26% approve of CEO

22% positive business outlook

Gopuff has an employee rating of 2.7 out of 5 stars, based on 1,425 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gopuff employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Apr 8, 2026

Honest lookback

Recommend
CEO approval
Business Outlook

Pros

Was a great personal growth experience for sure.

Cons

The decline in users in Philadelphia is all you need to know about current outlook.

1.0
Mar 12, 2026

Wouldn't wish this on my worst enemy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They used to pay decently

Cons

Poor man's amazon. Wicked upper management, poor training, crushing pace, mathematically impossible targets, no work life balance, myopic staffing plans, the list goes on

1.0
Jan 20, 2026

Worst Company & Greedy Owners

Recommend
CEO approval
Business Outlook

Pros

There aren’t a whole lot of pros. My coworkers and I embrace the suck together.

Cons

1. Absolutely no raises. Been with the company multiples years. Not 1 company based pay increase. Expect minimum wage forever. But they will ensure they tell you they made millions in sales during a quarter. 2. They give discounts and incentives, then take them away. Employees used to get 50% off caffeinated drinks- they took it away. We also used to get 40% off all GoPuff orders, they reduced it to 25%. Our “reward” system is a “snackolade” where you can “buy” a pack of crayola markers for 1500 points. Laughable. 3. They have ordered all items to go in the trash. Employees can take nothing. Our holiday gift sets, for example, come with cups, coasters, a little extra gift- we are told to destroy and throw them away. All food items- expired or not- pulled off the shelf within so many days and thrown away. No donation system. When there was an egg shortage-and eggs were $15 a dozen- we were ordered to throw away 50+ dozen eggs b/c they were almost to the sell by date. 4. Always coming out with systems that don’t actually work. They have people who have actually never done the job themselves coming up with all these stupid systems and rules but have no idea that it isn’t helpful and definitely doesn’t translate well. You can tell regional managers and store managers but they just go along to be along because they make close to, if not 6 figures a year to tell you that all orders have to go in GoPuff bags, brown paper bags, that rip constantly... 12 bottles of wine- use bags, can’t go in a box- company policy. 5. Constantly cutting payroll, which results in little to no actual paycheck and short staffed shifts. Last week I worked 8 hours.. made a whopping $135. 6. The turn over is insane! Don’t like a manager or coworker- don’t worry, they will quit soon. They’d rather hire outside the company for assistant and store managers and spend thousands training people who will just leave, then to promote within- and then if they do hire within- you have to be a favorite or they will find something stupid to fire you for. … the list goes on-

Viewing 97 - 99 of 1,425 Reviews

Glassdoor has 1,943 Gopuff reviews submitted anonymously by Gopuff employees. Read employee reviews and ratings on Glassdoor to decide if Gopuff is right for you.