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      Gopuff

      Engaged Employer

      Gopuff reviews

      2.7

      30% would recommend to a friend

      (1,426 total reviews)
      avatar

      Rafael Ilishayev / Yakir Gola

      26% approve of CEO

      22% positive business outlook

      Ratings by category

      3.2

      Diversity & inclusion

      2.6

      Work/Life balance

      2.5

      Compensation and benefits

      2.4

      Culture & values

      2.3

      Senior management

      2.3

      Career opportunities

      Gopuff has an employee rating of 2.7 out of 5 stars, based on 1,426 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gopuff employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Jul 17, 2023

      Review

      It support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good training and documentation My personal team was amazing and insightful Organised workflows

      Cons

      Very harsh employee layoffs Some people very much had a "it's not my job" mentally, when trying to help Some work is defined as a specialist role when it could be given to a wider team, results in resolutions being slower.

      1.0
      May 4, 2023

      A big mess

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      A huge pay package. Company card for expenses.

      Cons

      Internal politics Burnt VC money on needless marketing

      1.0
      Apr 13, 2023

      Over Annoying team leaders and managers

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours and remote fully

      Cons

      Work in the customer service department and They literally pick on every little thing. Seriously one comment from management thats a "space" was after the customer name so marked down. They don't pay enough to mirco manage staff they way they do. So this was the reason I was marked down. Hi Blah , - that space after the comment. They are that bored so instead on sorting out they terrible services, messy processes and £3 useless coupons they give out as compensation. They worrying about things that don't matter which is super dumb.

      Viewing 1225 - 1227 of 1,426 Reviews
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      Glassdoor has 1,944 Gopuff reviews submitted anonymously by Gopuff employees. Read employee reviews and ratings on Glassdoor to decide if Gopuff is right for you.