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      Gopuff

      Engaged Employer

      Gopuff reviews

      2.7

      30% would recommend to a friend

      (1,426 total reviews)
      avatar

      Rafael Ilishayev / Yakir Gola

      26% approve of CEO

      22% positive business outlook

      Ratings by demographic groups

      Gopuff has an employee rating of 2.7 out of 5 stars, based on 1,426 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gopuff employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      1K reviews
      2.0
      Feb 7, 2023

      Bittersweet.!

      Operations associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Great Flexibility - Hours are flexible as the MFC opens from 7 am to 2 am (great for students or part-timers). *Collaborative work environment (Co-workers and Shift Leads at MFCs are really supportive and encouraging)

      Cons

      * Worst management I ever worked for.! ( Honest to god I have worked in retail in my whole career and in better job roles, and by far this is the worst company I ever worked for! Trust me, There is no access to HR or any officials who you could go to if you have a problem.!) * No perks and benefits! ( They even charge you a 3.99 pounds small order fee and 1.99 pounds delivery fee if you want to have a bottle of water from the store). * No stability (There are no confirmed hours or work unless you are a favourite to your site Leader).

      3.0
      Oct 5, 2022

      Good for short term, unsure about long term

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      No micromanagement, flexible with shifts. Valid opinions are heard and taken on board by direct managers and team leaders.

      Cons

      Employment process needs some improvement. Applying for 8am-5pm job but not being told it is 5pm-2am (for the same £10 an hour) until after you have got the job is not ok and leaves you with not many other options. An increase in pay in line with the current living standards would help boost overall morale. Promising to move agents over to 8am-5pm shift time and not being able to follow through.

      1.0
      Apr 13, 2022

      They do not care about you

      Operations associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay if you get the hours.

      Cons

      All the company cares about is saving money. They set unrealistic targets and punish you by taking away your hours (0hr contract so they give as they please). I've seen mothers crying because they'll not be able to pay the bills and they are met with no sympathy whatsoever. Not meeting the constantly tightening targets? You've not got any hours the next week. Since I started working here in February our warehouse alone has cut around 2000 hours a week off their employees - it's now April. Take that as a sign of the direction this company is heading.

      Viewing 1231 - 1233 of 1,426 Reviews
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      ReviewsGopuff reviews

      Glassdoor has 1,944 Gopuff reviews submitted anonymously by Gopuff employees. Read employee reviews and ratings on Glassdoor to decide if Gopuff is right for you.