Gopuff reviews

2.7

30% would recommend to a friend

(1,425 total reviews)
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Rafael Ilishayev / Yakir Gola

26% approve of CEO

22% positive business outlook

Gopuff has an employee rating of 2.7 out of 5 stars, based on 1,425 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gopuff employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Aug 3, 2020
Recommend
CEO approval
Business Outlook

Pros

The company is booming and has a strong hold on the market even during the pandemic.

Cons

Upper management (Area and above) is very pretty bad. Decisions are not made in a timely manner nor do they effectively communicate very important information. On top of that they force their operations leaders to schedule and have conference around their preferred time, not when their GM's and Leads are in the building. Creating 12 + hour days sometimes for their managers that they are supposed to support. Very little room for internal growth (one team member has become a lead in the last 6 months, the rest are external hires) No leads have become GM's and their is no pipeline or training platform to become a GM

2.0
Aug 2, 2020
Recommend
CEO approval
Business Outlook

Pros

Fun opportunity to build the team you want. You will have free reign to build a great team, mentor, and grow your warehouse as you please. You get back what you put into it.

Cons

The work life balance was promised but never came. Support from DM is hard to find because they are over stretched just as you will be. Be prepared to walk in and hit the ground running. Also, be prepared to never stop running. The hours are crazy but thats not issue. I was not able to get more than 4 hours of sleep a day/night. Its part of the job yes...but pace yourself. Ease remember this is only my interpretation and experience of goPuff. I cannot speak to other GM's. Each area is different as each DM manages differently as well.

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Gopuff Response
5y
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your time working for goPuff.
1.0
Jul 31, 2020
Recommend
CEO approval
Business Outlook

Pros

20% discount on products Extended Hours of Operation

Cons

Overworked employees that are underpaid High turnover rate Not taking necessary pandemic protection measures I was fired for "bullying and harassment"after reporting two people to Ethics for physically threatening violence and discriminating against me because I'm an Autistic Transgender person. When I asked them to elaborate they wouldn't.

Viewing 1264 - 1266 of 1,425 Reviews

Glassdoor has 1,943 Gopuff reviews submitted anonymously by Gopuff employees. Read employee reviews and ratings on Glassdoor to decide if Gopuff is right for you.