Gopuff reviews

2.7

31% would recommend to a friend

(1,423 total reviews)
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Rafael Ilishayev / Yakir Gola

26% approve of CEO

22% positive business outlook

Gopuff has an employee rating of 2.7 out of 5 stars, based on 1,423 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gopuff employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Jun 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Good Pay pound per hour

Cons

Poor upper management - shift leaders left to deal with over hiring and having to manage staff out the business based upon performance. Several were promised hours and had them taken away upon arrival into the business. Promised hours and overtime which was taken away week after week one for myself also. Poor staff moral, most were not vetted properly and most staff didn’t care at all. Cut hours aggressively leaving long term staff with too few hours to live. Staff discounts added to shopping profile and then taken away without warning. Charge for delivery to in store staff even though no delivery taken place Very little onboarding, staff left to fend for themselves. Randomly moved to other stores without warning or prior conversations. Rotas done with 2 days to plan the week ahead. Unsociable hours Grassing culture American style operations

4.0
Jun 26, 2022

Reasonable

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible working hours decent pay

Cons

With the fuel prices increasing not worth it sometimes

4.0
Jun 14, 2022

Ok moving in the right direction

Recommend
CEO approval
Business Outlook

Pros

- Slow but continued focus on costs - terrible engineers are moving out

Cons

- Engineering quality needs to step up - bit of a hyper growth mess

Viewing 1399 - 1401 of 1,423 Reviews

Glassdoor has 1,941 Gopuff reviews submitted anonymously by Gopuff employees. Read employee reviews and ratings on Glassdoor to decide if Gopuff is right for you.