Grainger reviews

4.0

80% would recommend to a friend

(4,991 total reviews)
avatar

DG Macpherson

87% approve of CEO

79% positive business outlook

Grainger has an employee rating of 4.0 out of 5 stars, based on 4,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

5K reviews
1.0
Feb 4, 2013
Recommend
CEO approval
Business Outlook

Pros

Profit Sharing but it takes 5-6 years to be fully vested

Cons

Unethical business practices - breaking contracts and changing quotas every month. Not paying Account Manager the commissions that were due to them. All 10 ten Account Managers I started with in 2011 have left the company to pursue other opportunities. The commission structure is awful - the worst in the industry.

1.0
Feb 1, 2013
Recommend
CEO approval
Business Outlook

Pros

Training is it. They will position their profit share and upward mobility, but it is decades for that to happen. You will be sold on the time off, profit share, market position, and the ability to grow. The reality is when you join, get in line. On the bright side, their sales training is a good foundation for improving with another employer. Look at it a s a stepping stone psoition. The Grainger name does carry some positive weight.

Cons

Almost impossible to earn bonus or be promoted. Your goal changes every 6 months. There is a fear monger culture. Micromanaged. They will actually follow under-performers to appointments and discipline for tardiness, cancelation, etc. Their competitors, although much smaller, are much more mobile, cheaper, and contrary to what you're told by Grainger, have a better solution and service offering. You will be taught a sales presentation that must be done with every customer regardless of relevance. I never understood why they hired seasoned sales people because you are not allowed to think on your own. I would strongly suggest you analyze your current situation before making a move. To put this into better perspective, when I announced my resignation, I went in two weeks later to debrief and bring my management team up to speed on any open opportunities etc., it happened to fall right after our District Meeting. My entire team, at different times, came up to me and congratulated me. They said they were envious and are working their hardest to do the same.

3.0
Jan 23, 2013
Recommend
CEO approval
Business Outlook

Pros

Profit sharing, good pay Vs. the competition.

Cons

They are finding ways to weed out the more tenured employees so that they can hire fresh out of college lesser paid employees and show more profitability to their share holders. More focus on bringing in products from overseas rather than supporting products made in the U.S. made by our own customers. Major cut backs in the branch staff resulting in longer lines for customers at the counters. Hiring new people at lower wages that do not have industry knowledge. Extremely unreasonable sales goals 25%-35% over PY) for Sales team members during a major recession.

Viewing 373 - 375 of 4,991 Reviews

Glassdoor has 5,293 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.