Grainger reviews

4.0

81% would recommend to a friend

(4,997 total reviews)
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DG Macpherson

87% approve of CEO

80% positive business outlook

Grainger has an employee rating of 4.0 out of 5 stars, based on 4,997 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

5K reviews
5.0
Jun 18, 2011
Recommend
CEO approval
Business Outlook

Pros

in the top 100 company to work for. They will work with you in career advancements, so they help you in finding a position you are interested. Even if you are just in an entry level position

Cons

they are a distributor of many products, don't really sell many products of their own

5.0
Feb 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Great employees, great culture, team oriented, we had lots of employee events as well as customer appreciation events. Awesome work environment.

Cons

company had lots of changes. Seem like flavor of the day and if it didn't work, then no problem we will try something else.

1.0
Mar 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Can't think of one at this point. Based on the mass closures and layoffs/terminations, I don't expect they will be much of a player for much longer. Wouldn't be surprised to see all of the branches closed in the near future and Canadian customers will be serviced out of the US. Don't believe me? Call in and the chances are you will be speaking with someone in Phoenix that doesn't know that Edmonton and Toronto are more than a two hour drive apart and that people in Vancouver don't live in igloos. Disgusted to see what has become of this company in the last 2-1/2 years.

Cons

More than 100 branch closures in the last year. Pay is poor based on competitors. A large number of tenured and hard working employees have jumped ship (or been cast aside) leaving inexperienced and unmotivated people to try and provide services. Angry and dissatisfied customers are a constant. You are just a number. Never forget that. They won't and will treat you as such. No room for advancement. At all. None. Reports and more reports. If you are an account manager, be prepared to spend a lot of time working at home telling your boss what you were doing all day.

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