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      Grainger

      Engaged Employer

      Grainger reviews

      4.1

      81% would recommend to a friend

      (4,994 total reviews)
      avatar

      DG Macpherson

      87% approve of CEO

      80% positive business outlook

      Ratings by demographic groups

      Grainger has an employee rating of 4.1 out of 5 stars, based on 4,994 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      5K reviews
      1.0
      Jan 18, 2011

      Frustration for anyone who strives to aspire beyond the corporate culture of mediocrity

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice market niche for what they do. Some people actually care that their day to day work matters to the broader team.

      Cons

      Questionable management ethics. Mediocrity is the "over achieving target" for majority of management and company culture. Company arrogance: if it's not invented at Grainger or hasn't been done before at Grainger, it doesn't exist. If you have the capability to recognize that the king has no clothes on and refuse to tell anyone that the the king has no clothes on, even though everyone can see that he doesn't, you will do fine in the company culture.

      2.0
      Sep 28, 2010

      Lack of Communication and Leadership

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are decent and the wages are somewhat competitive for the area. Good on compensation if you decide on working holidays.

      Cons

      There is a lack of leadership from the supervisor team. Management rarely shows its appreciation for the job that we do as CSAs. We are asked to do far more than job title describes, with no increase in pay or benefits. The benefits that attracted me to the job are now being decreased one by one. The focus of the company use to be on the employees and customers and is now on "is this best for the company". Supervisors are rarely held to the company's ethical standards and show favortism when promoting.

      2.0
      Jul 7, 2010

      Grainger at a glance

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive base pay Experienced employees that really know what they are doing Company is very stable and growing steadily every year

      Cons

      Very little visibility to upper management Very clear hierarchy and very little upward movement unless you are one of the chosen "few" Ideas are not taken into consideration by management unless it's what they want to hear Very political

      Viewing 4447 - 4449 of 4,994 Reviews
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      Glassdoor has 5,296 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.