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      Grainger

      Engaged Employer

      Grainger reviews

      4.1

      81% would recommend to a friend

      (4,992 total reviews)
      avatar

      DG Macpherson

      87% approve of CEO

      80% positive business outlook

      Ratings by demographic groups

      Grainger has an employee rating of 4.1 out of 5 stars, based on 4,992 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      5K reviews
      1.0
      Oct 1, 2014

      DEPENDS ON BRANCH LOCATION

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, love the family spirit atmosphere with other co-workers. However branch Manger only CARES ABOUT HIMSELF.

      Cons

      Changing too much. Not secure. Advancement is NOT on MERIT. If your Mid market manager likes you then Your good. If you challenge him about policy then your screwed. By challenge I mean by offering a new process which they SO CALL they want however don't. Your marked for LIFE. Sad part is I like other mid market managers. DON'T TRUST or BELIEVE in his leadership. REALLY SAD cause I use to LOVE Grainger until the company kept changing way TOO FAST we will end up like VERIZON. We will forget about what truly matters the CUSTOMERS.

      3.0
      Sep 30, 2014

      Account Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, strong customer service organization and structure.

      Cons

      Sales force is a swinging door.

      2.0
      Sep 30, 2014

      Shame on you Grainger

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome benefits and compensation. Great product and fantastic distribution capabilities. Service solutions are bar none the best in the industry.

      Cons

      Grainger used to be "the place to work". Based on what I've heard, they are on a huge minority hiring spree internally and externally. Candidates are selected based on race and leadership is being stacked with minority leaders? Promotions and hires are no longer based on the quality of the applicant vs. some sort of racial quota? I'm curious to know if the EEOC or labor groups or a recent lawsuit have driven this action? It's a shame that this is the new Grainger. The leadership should be ashamed of itself and stop the nonsense!

      Viewing 4468 - 4470 of 4,992 Reviews
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      Glassdoor has 5,294 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.