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      Grainger

      Engaged Employer

      Grainger reviews

      4.0

      80% would recommend to a friend

      (4,991 total reviews)
      avatar

      DG Macpherson

      87% approve of CEO

      79% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.8

      Senior management

      Grainger has an employee rating of 4.0 out of 5 stars, based on 4,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      1.0
      Aug 4, 2014

      Leadership is disconnected from the changing economic environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits, profit sharing, nice corporate HQ. There just isn't enough Pro's to want to stay or recommend this company to others.

      Cons

      leadership and employees churn constantly, they just don't care about the employee and want to lead with intimidation and at times delivering the wrong message without understanding root cause.

      3.0
      Jul 31, 2014

      Good company but work life balance is out of whack.

      Commercial account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The retirement (profit sharing) benefits are fantastic. There is a high level of engagement from all departments. Company operates very efficiently. Good visibility of upper management to the field. Big focus on barrier removal. If someone tells you no, and you have a good reason that your request should be granted, tools in place to get your request to upper management for review.

      Cons

      The expectation is that Account Managers have 20 hours of Customer Face Time, District Sales Managers 26 hours (not including Travel, Prep, or Follow Up) which basically accounts for your whole week when you include drive time. This leaves you with many busy nights working to prepare for upcoming appointments and following up on everything you have committed to customers or your team. Realistic expectation for hours worked weekly is 50-60. Grainger has gone through some law suits lately regarding this, but nothing has changed. In fact, expectations and accountability around face time have increased. Health and Dental Benefits are below average. Goals are very high, less than 25% of the sales force achieved their plan and received bonus (variable pay) in the first half of 2014 which has created a lot of unhappy sales people.

      Viewing 4516 - 4518 of 4,991 Reviews
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      Glassdoor has 5,293 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.