Grainger reviews

4.0

80% would recommend to a friend

(4,986 total reviews)
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DG Macpherson

87% approve of CEO

79% positive business outlook

Grainger has an employee rating of 4.0 out of 5 stars, based on 4,986 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

5K reviews
1.0
Jul 24, 2013
Recommend
CEO approval
Business Outlook

Pros

The HQs in Lake Forest has a nice building. They're good at bringing talent in - but can't keep anyone past 2 years. (it's amazing anyone stays that long if they come into the company through internal audit). The parking lot is always salted.

Cons

The Internal Audit department is comprised layer upon layer of managers, directors, and executives with little to no audit experience. They have no idea what they’re doing, talking about, reviewing, etc. The IA Department has the worst reputation throughout Grainger, and it’s more than deserved. All the talent lies at the senior level – from which they draw a great deal out of Big 4 and other large public accounting firms. However, the seniors spend so much time “dumbing down” audit information to the managers and directors that there is little time for anything else and most seniors do not last more than 2 years. This is a department that loves anything classified as no-value added: countless status update meetings, no decisions are ever made, project trackers, moving the same information from Excel to Word to our IA software (which no one knows how to use) – the list goes on forever. In short, if you’d like to spend your career with a smile plastered on your face as your brain slowly turns to mush – this is the position for you.

3.0
Jul 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Great Training. Great support staff (Inside Sales). Great benefits. Well known National brand that customers know and rely on for great service/typical quick delivery of product. Schedule flexibility. If you manage your time well and produce, management leaves you alone. Good first sales job.

Cons

Commission structure less than stellar. Structure was fair when I was hired. 3 years later they changed it. If you drive sales and exceed your quotas by a large margin, you should be rewarded for it. No longer.

2.0
Jul 19, 2013
Recommend
CEO approval
Business Outlook

Pros

Good, competitive pay. 90% of hourly employees were tenured. Great work week schedule. Excellent benefits for employees and managers.

Cons

No training program for new managers. Poor follow-up from senior management. Little to no development plan for managers. Systems are very outdated. Building and furniture outdated and in disrepair Hardware is very outdated. Poor evaluation process for employees and managers.

Viewing 4696 - 4698 of 4,986 Reviews

Glassdoor has 5,288 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.