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      Grainger

      Engaged Employer

      Grainger reviews

      4.0

      80% would recommend to a friend

      (4,985 total reviews)
      avatar

      DG Macpherson

      87% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      Grainger has an employee rating of 4.0 out of 5 stars, based on 4,985 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      5K reviews
      3.0
      Apr 19, 2013

      Customer service at the national contact center

      Sales and cust relations representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible scheduling. Can actually choose your schedule, as long as there are 80 hours in the 2 week period. Pay is competitive for the area. If you factor in the profit sharing trust and benefits its much higher. Don't expect it to go up much though. Relatively low pressure for a call center environment.

      Cons

      Zero upward mobility. If you are on the front lines looking to move into a management role, you need to be tapped into the "Old Girls Network", The only real mentoring opportunities are through "business resource groups" and of those the only ones with any actual activity are the Women's and Latino. White males need not apply. Management spends all their time on "projects" and very little on working with their staff. You can be absolutely incredible at your job, and nobody really will know. Be prepared for very low annual raises based of goals which have no real relevance to your day to day job. Even if you max out your review scores, % raises work out to less than half of the increase in the cost of living year to year.

      Viewing 4720 - 4722 of 4,985 Reviews
      Related searches: Grainger jobs | Grainger salaries | Grainger benefits | Grainger interviews
      ReviewsGrainger reviews

      Glassdoor has 5,287 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.