Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Grainger

      Engaged Employer

      Grainger reviews

      4.0

      80% would recommend to a friend

      (4,972 total reviews)
      avatar

      DG Macpherson

      87% approve of CEO

      79% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.8

      Senior management

      Grainger has an employee rating of 4.0 out of 5 stars, based on 4,972 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      2.0
      Sep 28, 2010

      Lack of Communication and Leadership

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are decent and the wages are somewhat competitive for the area. Good on compensation if you decide on working holidays.

      Cons

      There is a lack of leadership from the supervisor team. Management rarely shows its appreciation for the job that we do as CSAs. We are asked to do far more than job title describes, with no increase in pay or benefits. The benefits that attracted me to the job are now being decreased one by one. The focus of the company use to be on the employees and customers and is now on "is this best for the company". Supervisors are rarely held to the company's ethical standards and show favortism when promoting.

      4.0
      Sep 27, 2010

      To top heavy

      Territory manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent benefits. First class delivery.

      Cons

      Ever changing commission structure, you don't sell plutonium, take themselves way to seriously to many VP's!

      2.0
      Sep 23, 2010

      Industry leader...but how?

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall pay and compensation Good, strong sales force Sales-focused (for those os us pursuing this career)

      Cons

      Lack of clear career paths Unprofessionalism as a norm versus an exception Hardworkers unrewarded Too political, need top level connections to move up in organization Lack of visibility to upper management Incompetent mid-upper management No clear vision for company Lack of ANY structure to perform job responsibilities, no uniformity (this is disguised as an opportunity to be an entreprenuer, but it is really a lack of vision and understanding of what to do to be sucessful in your position) No clear structure across the organization

      Viewing 4906 - 4908 of 4,972 Reviews
      Related searches: Grainger jobs | Grainger salaries | Grainger benefits | Grainger interviews
      ReviewsGrainger reviews

      Glassdoor has 5,273 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.