4.0
Jul 23, 2019
Great company with exceptional benefits
Former employee, more than 3 years
Springdale, AR
Recommend
CEO approval
Business Outlook
Pros
Love Grainger as a company. Tons of resources available to employees and customers as well. Local DSM is fantastic to work for. Local Springdale AR branch as extremely knowledge team with awesome devotion to Local service!
Cons
Customer Service has been through a lot of restructuring that have caused some frustrations for customers and Account Managers alike. Grainger is an awesome company that due to the large variety of items, occasionally some customers inaccurately blame the company for issues with the actual manufacturers.