Grainger reviews

Stop letting Salesforce drive every aspect of life. We were hired to sell, let us sell. Stop changing strategy every 6 months, it's impossible to know what the flavor of the day will be. When they "right-sized" a few years ago, they "right-sized" too much. Too many people under one leader, and things don't get done. It's still an old boy company where who you know, and who you network with will be the key to your success

Customer support has gone through major changes in the past couple of years and it can be hard to keep up. As a customer service agent, there is a lot to know and it changes quickly. However, there are also good support teams to help out