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      Granicus

      Engaged Employer

      Granicus reviews

      2.8

      38% would recommend to a friend

      (493 total reviews)
      avatar

      Mark Hynes

      44% approve of CEO

      32% positive business outlook

      Ratings by demographic groups

      Granicus has an employee rating of 2.8 out of 5 stars, based on 493 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Granicus employee rating is 23% below average for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      493 reviews
      2.0
      Feb 14, 2019

      Look before you leap

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free snacks Generally good people except those in leadership positions Transportation stipend Good work-life balance

      Cons

      Granicus is owned by private equity and as such is in the process of being fattened up to be sold again at some point. Unfortunately this had lead leadership to worry more about making the company seem like a good place to work instead of actually being a good place to work. I've never worked at a more bizarre company that essentially has zero culture or mission. Basically Granicus acquires other companies and does nothing to integrate the new teams or bring people together. What you're left with are internal frustrations and politics that make it extremely difficult to get things done regardless of your role. Pair that with the fact that our products are very outdated and constantly failing and you end up with a pretty mediocre company with increasingly frustrated customers. Communication between departments and management is terrible and policies are rarely documented leading to constant confusion and distrust. A ton of fake reviews have been posted recently so be wary of ones with phrases like "embrace change". Oh and did I mention the lack of diversity?

      avatar
      Granicus Response
      7y
      Thank you for taking the time to leave a review on our Glassdoor profile. We sincerely regret that your experience with us has not been up to par. We recognize there are challenges that come with company growth and appreciate your candid feedback that will help us do better.
      2.0
      Jul 13, 2015

      Old Granicus was awesome, new K1 Granicus not so great!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The old Granicus when under the leadership of the founders was a fantastic place to work. The founders built the company on an awesome culture and almost everyone loved their jobs. I loved my job, loved my manger and loved who I worked with. But then came a company called K1. They deiced to buy the company out, get rid of the leadership team including the loved CEO - brought in a CEO who has no CEO experience but claims he has been CEO four or five times before.

      Cons

      Those who are looking at Granicus for a new career. I would highly recommend you be cautious of joining this company. The ultimate plan K1(k1capital.com) has for Granicus is to sell the company off again once they are highly profitable for a huge profit. So, your job security won't really be there. Once they sell again, who knows where the company will move AGAIN.

      1.0
      Jan 28, 2026

      A Losing Battle

      Enterprise account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      -You'll meet some lovely colleagues and trauma bond over the internal inefficiencies and disaster that is customer support -Unplug day once per quarter is a nice perk

      Cons

      Granicus has built a very negative reputation with most of its customer base. Rebuild and repair is the name of the game here. They've recently acquired dozens of companies trying to package them as a single platform. It's a Frankenstein of unintegrated solutions in a trench coat. Many of these solutions overlap and cannibalize each other. And it's common of the customer base who got "acquired" that they're actively looking for alternatives. It's a bundle of point solutions sold to customers as a single 'enterprise' platform. Once the platform is sold, forget about Customer Experience. There are no CX measures as far as I can tell and you will spend a huge amount of your time trying to compensate for failures you can't control (support, CS, product, roadmap, etc.) Steer clear of this one unless you enjoy frantically bucketing water from a sinking ship.

      Viewing 58 - 60 of 493 Reviews
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      ReviewsGranicus reviews

      Glassdoor has 506 Granicus reviews submitted anonymously by Granicus employees. Read employee reviews and ratings on Glassdoor to decide if Granicus is right for you.