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Granite Telecommunications

Engaged Employer

Granite Telecommunications reviews

3.0

45% would recommend to a friend

(1,405 total reviews)
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Rob Hale Jr.

59% approve of CEO

46% positive business outlook

Granite Telecommunications has an employee rating of 3.0 out of 5 stars, based on 1,405 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Granite Telecommunications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Mar 6, 2023

Trash

Recommend
CEO approval
Business Outlook

Pros

Great immediate boss, really quiet office, generally left alone,

Cons

The pay is so insanely low for a poorer state but this job is in Massachusetts, one of the least affordable states in the country, I’m not sure how anyone here is able to afford to live here, let alone buy a house They seem to be a charitable company, I believe they do this as a front to exploit workers into thinking they care for them, but in reality they don’t, the amount of charity they do is minimal and is mostly donations from employees, who, like I said are severly underpaid, This is just a morally bankrupt company that nobody should ever work for, the owner is a literal billionaire and the company generates over a billion a year but the employees get paid like absolute garbage. They exploit the temp to full time model by constantly churning out reps in different departments, consistently training people and then dumping them especially with the premier reps, which just wastes time for us in provisioning. Instead of investing in the talented employees they have they prefer this model, paying new temps 18 dollars an hour instead of investing in good hard working employees. They said they would change this at the yearly meeting this year but so far they’ve only made things worse for their employees and cracked down more on the work from home policy, not increased wages, not made our lives better, etc., One of the most mind boggling things they do is the strict schedule, absolutely outdated and embarrassing, you’re expected to work 8-12, 1-5 every single day, no exceptions, what about a doctors appointment? You have to show a doctors note like its elementary school, this is from the management, they’re absolutely brainbroken morons who don’t give a crap about their employees. This job could be done at any pace, at any time, yet they insist on this outdated time schedule that we have to follow and they don’t allow any overtime, so if we wake up early and get to work 30 minutes early we can't sign in to start working, I have to wait until 8, likewise if I’m trying to finish up something at 5 I cant do that because I have to sign out, literal brain rot levels of idiocy at this company. The work from home policy is absolutely idiotic as well, 3 days in office, two days from home, and why? What is different about these three days? Our jobs have no personal interaction whatsoever, there is literally no reason for us to be in the office besides just trying to control us Also as someone else pointed out they use negative reinforcement instead of positive, i've worked here for two years, been promoted, but have never been told "good job" or something similar, just emails and slack messages about what I'm doing wrong, totally demoralising, do not work here

1.0
Sep 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Free lunches on holidays Sometimes the people you work with are good to get along with Random small bonuses occur maybe 4x a quarter which is appreciated

Cons

Management honestly has no idea how to run a business or implement a proper workflow, it basically sinks or swim from the get-go. Training is non-existent, you just learn as you go and hope you don't bring down a whole companies network Severely overworked and wages are typically in the mid-range, need a lot better compensation for the amount of workload It's basically a clown fiesta of calling carriers and telling them to do the work for you, there's no actual grasp of the technology being implemented; it's all hear say and long email chains of complaints and second-guessing every decision.

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Granite Telecommunications Response
3y
Thank you for taking the time to review your time working here at Granite. We are disappointed to hear of your experiences and appreciate the feedback you have given. Although we always try to give our teammates the best advice, resources, and more, unfortunately some circumstances we cannot be certain about or able to predict. If you would like to speak with a member of our Talent Management team, please do not hesitate to contact them at TalentManagement@granitenet.com
2.0
Jul 30, 2021
Recommend
CEO approval
Business Outlook

Pros

They didn't let anyone go during Covid, except all the temps. Then they went on a 6+ month hiring, raise and promotional freeze. While still making sales and promises that they couldn't keep to new customers.

Cons

Over worked, under paid staff. Minimal managerial support, training is almost comically poor. Amount of expected mastery is impossible to keep up with. Most managers are only in their positions because they stayed around long enough to where there were no other options to promote.

avatar
Granite Telecommunications Response
4y
Thank you for taking the time to review your time working here at Granite. We are disappointed to hear of your experiences and appreciate the feedback you have given. Although we always try to give our teammates the best advice, resources, and more, unfortunately some circumstances we cannot be certain about or able to predict. If you would like to speak with a member of our Talent Management team, please do not hesitate to contact them at TalentManagement@granitenet.com
Viewing 82 - 84 of 1,405 Reviews

Glassdoor has 1,563 Granite Telecommunications reviews submitted anonymously by Granite Telecommunications employees. Read employee reviews and ratings on Glassdoor to decide if Granite Telecommunications is right for you.