Granite Telecommunications reviews

My job here was to review certain reports that were going out to provider companies, ensuring there were no errors. However, we had to be sent these reports in order to review them, and as I was fast and good at my job, I would routinely be waiting around for hours for management to send me more reports. Management simply moved slowly, so even when I pestered them to send more, I would often have to sit around doing nothing. One day, I decided I would take advantage of this downtime and do some freelance work while waiting for the reports to come in. One of the managers walked in and saw me on my laptop and told me to put it away, so I did so immediately and without question. When I came back from lunch, I was pulled into a meeting with the managers and was told I was being let go. Apparently, bringing your own laptop/tablet/etc/computer technology into the building is prohibited due to security reasons, and is cause for dismissal. This information was "in the employee handbook," a handbook which I didn't even know existed, and had never been provided. So, to review, even though I had pestered my managers for work, had downtime, was one of the best employees on my team, had never had a negative run-in with management, and immediately acquiesced to the request to put the computer away, an un-promulgated rule violation led to me being fired on the spot. The work was terrible and I was treated like a straight up monkey. Now I work in a field I love with clients and colleagues who respect me. Being fired from this job was one of the best things that ever happened to me. There also happened to be two cocaine overdoses by employees on the premises while I was there (about a month).

Working at Granite has been the most mentally exhausting experience. Our team lost many people in the span of a year and management refused to replace them instead they gave us more work load and offered over time so that we could keep up with the work load, which is unacceptable and undoable if you want to balance family and work life. When people spoke up about how unfair this was management told us to suck it up or leave if we did not like it. The director of our team behaved like a child that didn't get their way and refused to have actual conversations with the employees. Instead the director chose to give us the cold shoulder and pretend we did not exist, if people had thick accents she would talk down to them, cut them off mid sentence and treated them rudely. This behavior was reported to HR multiple times but nothing really got done, which has made the employees feel unheard and uncared for. Many of us felt like upper management was protecting this person because the have 10+ years with the company and know the right people. There was also no room for growth in our team, the work load was so high that even if you did try to work towards a promotion the goals were unattainable unless you did put overtime in. So they pretty much made you choose between family or work if you wanted to "grow" within the team.