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Granite Telecommunications

Engaged Employer

Granite Telecommunications reviews

3.0

45% would recommend to a friend

(1,405 total reviews)
avatar

Rob Hale Jr.

59% approve of CEO

45% positive business outlook

Granite Telecommunications has an employee rating of 3.0 out of 5 stars, based on 1,405 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Granite Telecommunications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Apr 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Large company security, decent benefits, lots of sales training

Cons

low base salary, tons of cold calls, low rate of conversion, high turnover

avatar
Granite Telecommunications Response
2y
Thank you for taking the time to review your experience at Granite. While we are disheartened to hear about some of your experience, we are glad that you had a good experience in your role. Our teammates' feedback helps us to be better. If you would like to discuss anything further, please reach out to the Talent Management team at TalentManagement@granitenet.com.
3.0
Apr 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Good 2-for-1 commission structure quarterly

Cons

Managers lacked training and closing ability

avatar
Granite Telecommunications Response
2y
Thank you for taking the time to review your experience at Granite. While we are disheartened to hear about some of your experience, we are glad that you had a good experience in your role. Our teammates' feedback helps us to be better. If you would like to discuss anything further, please reach out to the Talent Management team at TalentManagement@granitenet.com.
1.0
Mar 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Their 401k matching was good for a while.

Cons

It was not a great time. Work kept increasing but not pay. Customer Service was given no tools to actually assist customers. We just served to get yelled at.

avatar
Granite Telecommunications Response
2y
We appreciate you taking the time to share your feedback with us. We're truly sorry to hear about your experience and the challenges you faced during your time with us. At Granite, we strive to create a supportive and rewarding work environment for all employees, and it's disheartening to learn that you felt undervalued and unsupported in your role. Your concerns regarding workload and compensation are taken seriously, and we understand the importance of fair compensation for the work performed. Additionally, we acknowledge the critical role of customer service in our business and understand the frustration that can arise when feeling ill-equipped to assist customers effectively. We are committed to providing our team members with the necessary tools, resources, and training to better serve our customers and handle challenging situations with professionalism and empathy. Your feedback serves as a valuable opportunity for us to reevaluate our practices and make necessary improvements. We encourage you to reach out to our Talent Management Team at TalentManagement@granitenet.com to further discuss your concerns, as we are dedicated to addressing employee feedback and continuously enhancing the employee experience. Thank you again for sharing your insights, and we wish you all the best in your future endeavors.
Viewing 247 - 249 of 1,405 Reviews

Glassdoor has 1,563 Granite Telecommunications reviews submitted anonymously by Granite Telecommunications employees. Read employee reviews and ratings on Glassdoor to decide if Granite Telecommunications is right for you.