Management are jerks, and not particularly approachable, this is true for the CEO down. The company has a very strong Indian culture, perhaps Brahmin culture, where ideas from hirelings are not respected, and there is very much a we know best attitude. There is a dictatorial management attitude.
Product quality is poor, and generally non-functional, this may have been partially address, but there is a long way to go. The user experience was horrible, and very much an after thought.
There may be a work from home policy but it's generally not respected, it would be the exception rather than the norm, and is generally frowned upon. Including for roles, like sales, where been on the road is normal.