Is Graybar a good company to work for?

Graybar has an overall rating of 3.4 out of 5, based on over 1,309 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 51% of employees would recommend working at Graybar to a friend and 55% have a positive outlook for the business. The best reviews about Graybar have been left by employees working as Manager , Sales Manager and Sales Associate .

Does Graybar pay their employees well?

According to anonymously submitted Glassdoor reviews, Graybar employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Graybar. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Graybar?

51% of Graybar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Graybar 3.4 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Graybar?

Outside Sales Representative (95) , Inside Sales Representative (86) , Customer Service Representative (76) , Sales Representative (70) , Sales Trainee (59) , Material Handler (42) , Project Specialist (42) , Customer Service Representative (CSR) (34) , Sales (34) , Manager (19) , Account Manager (16) , Branch Administrator (14) , Project Manager (13) , Counter Sales Representative (12) , Sales Manager (12)

What are the pros of working at Graybar according to real employee reviews?

"Very laid back environment great benefits" ((in 214 reviews)); "Great people and atmosphere." ((in 83 reviews)); "Employee owned company with a good culture" ((in 30 reviews)); "A lot of great coworkers" ((in 26 reviews)); "You do not have to work weekends ever good work life balance" ((in 24 reviews))

What are the cons of working at Graybar according to real employee reviews?

"People stay in positions for years and there is no accountability for poor performance or poor management." ((in 104 reviews)); "Low Pay and doesn't increase every well with inflation.....Living pay check to pay check!" ((in 101 reviews)); "He was lazy and had no training plan at all." ((in 42 reviews)); "Low salary makes it hard to not look else where" ((in 30 reviews)); "Some managers have outdated styles (also getting better)." ((in 21 reviews))

What are employees saying about Graybar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Graybar layoffs and their outlook for job security at Graybar in 2026.

What are the top reviewed Graybar locations?

Saint Louis , Minneapolis , Seattle , Chicago , Charlotte , Dallas , Orlando , New York , Raleigh , Dublin , Indianapolis , Glendale Heights , Phoenix , Houston , Tampa , Diamond Bar , Maryland Heights , Denver , Pittsburgh , Belleville , Bel-Ridge , Champaign , Sterling , Youngstown , Philadelphia , Boston , Atlanta , Teterboro , Salt Lake City , Milwaukee

Graybar reviews

3.4

51% would recommend to a friend

(1,264 total reviews)

Kathleen M. Mazzarella

63% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Graybar has an employee rating of 3.4 out of 5 stars, based on 1,264 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Graybar employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews

3.0

Mar 22, 2025

Would rate higher if pay was better

Project specialist

Recommend

CEO approval

Business Outlook

Pros

Great benefits as well as long term growth for future retirement

Cons

Unfair pay structure and management is super old fashioned and out of touch

Graybar Response

1y

Thank you for highlighting the long-term benefits of working at Graybar—we’re proud of the financial security offered through our employee ownership model and retirement programs. We also hear your concerns about compensation and leadership style. We’re actively evaluating both to ensure we’re keeping pace with modern workplace expectations. Please email any additional feedback to reviewfeedback@graybar.com.

1.0

Mar 19, 2025

Worst place ever

Warehouse operative

Recommend

CEO approval

Business Outlook

Pros

Lunch and getting let go

Cons

Where do you start? Toxic work environment. Horrible on-boarding. Management was below average at best.

Graybar Response

1y

We’re sorry to hear that your experience did not meet your expectations. At Graybar, we aim to provide a supportive and inclusive work environment for all employees, and your feedback is valuable as we continue working to improve. We're actively reviewing our onboarding processes and management training to better set up new hires for success. If you have additional feedback, please email reviewfeedback@graybar.com.

3.0

Mar 5, 2025

Low Percent in raises

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

If purchasing the stocks, once they accumulate the profit sharing does add up.

Cons

Low range on pay scale, 2-3% raises. No cost of living increases Newer employees making same amount as CSR who have been with the company over 8 years.

Graybar Response

1y

Thank you for your feedback and for recognizing the benefits of our employee stock ownership plan. We understand that raises are an important factor for employees, and we’re always working to ensure our compensation is competitive while balancing the benefits of long-term profit-sharing and financial stability. If you'd like to share more, please contact our HR team.

Viewing 334 - 336 of 1,264 Reviews

Jobs at Graybar

Union Customer Service Representative

Counter Sales Representative

Customer Project Specialist

Administrative Assistant

Coordinator Quotations Department

Graybar

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Would rate higher if pay was better

Worst place ever

Low Percent in raises

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