Is Graybar a good company to work for?

Graybar has an overall rating of 3.4 out of 5, based on over 1,309 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 51% of employees would recommend working at Graybar to a friend and 55% have a positive outlook for the business. The best reviews about Graybar have been left by employees working as Manager , Sales Manager and Sales Associate .

Does Graybar pay their employees well?

According to anonymously submitted Glassdoor reviews, Graybar employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Graybar. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Graybar?

51% of Graybar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Graybar 3.4 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Graybar?

Outside Sales Representative (95) , Inside Sales Representative (86) , Customer Service Representative (76) , Sales Representative (70) , Sales Trainee (59) , Material Handler (42) , Project Specialist (42) , Customer Service Representative (CSR) (34) , Sales (34) , Manager (19) , Account Manager (16) , Branch Administrator (14) , Project Manager (13) , Counter Sales Representative (12) , Sales Manager (12)

What are the pros of working at Graybar according to real employee reviews?

"Very laid back environment great benefits" ((in 214 reviews)); "Great people and atmosphere." ((in 83 reviews)); "Employee owned company with a good culture" ((in 30 reviews)); "A lot of great coworkers" ((in 26 reviews)); "You do not have to work weekends ever good work life balance" ((in 24 reviews))

What are the cons of working at Graybar according to real employee reviews?

"People stay in positions for years and there is no accountability for poor performance or poor management." ((in 104 reviews)); "Low Pay and doesn't increase every well with inflation.....Living pay check to pay check!" ((in 101 reviews)); "He was lazy and had no training plan at all." ((in 42 reviews)); "Low salary makes it hard to not look else where" ((in 30 reviews)); "Some managers have outdated styles (also getting better)." ((in 21 reviews))

What are employees saying about Graybar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Graybar layoffs and their outlook for job security at Graybar in 2026.

What are the top reviewed Graybar locations?

Saint Louis , Minneapolis , Seattle , Chicago , Charlotte , Dallas , Orlando , New York , Raleigh , Dublin , Indianapolis , Glendale Heights , Phoenix , Houston , Tampa , Diamond Bar , Maryland Heights , Denver , Pittsburgh , Belleville , Bel-Ridge , Champaign , Sterling , Youngstown , Philadelphia , Boston , Atlanta , Teterboro , Salt Lake City , Milwaukee

Graybar reviews

3.4

51% would recommend to a friend

(1,264 total reviews)

Kathleen M. Mazzarella

63% approve of CEO

55% positive business outlook

Ratings by demographic groups

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Graybar has an employee rating of 3.4 out of 5 stars, based on 1,264 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Graybar employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews

3.0

Feb 25, 2025

situational

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

profit sharing, stock plan, health benefits, company car, cell phone, reputable name

Cons

Very little training or guidance, you’re just kind of thrown to the wolves. Can be a great place to work or a living hell. I’ve worked at multiple locations and experienced both situations.

Graybar Response

1y

We understand that the pace of change in a large, established company like Graybar can sometimes feel slower than desired. However, we are actively investing in technology and new processes to modernize how we work. We also encourage ongoing learning and development for all employees, regardless of their role or years of service, and we’re working to create an environment where new ideas and innovations are embraced. If you'd like to share more about your experience, please contact our HR team.

1.0

Feb 20, 2025

Horrible place to work

Order picker

Recommend

CEO approval

Business Outlook

Pros

There are none. Place sucks

Cons

Management is terrible. Work conditions are terrible. Hours are terrible.

Graybar Response

1y

We appreciate you sharing your experiences and feedback. It’s true that Graybar’s longevity provides a stable environment, and we’re proud of our history. However, we recognize that consistency in training and onboarding is essential to making every location a positive place to work. We are actively working to strengthen our training programs and improve guidance for new hires so they feel more supported and set up for success, no matter where they are. If you’d like to share more details about your experience, please email reviewfeedback@graybar.com.

1.0

Feb 19, 2025

Treat Employees Better!

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Some managers and some colleagues were good people.

Cons

This company has many issues they need to address. They threatened my job over doing a transfer to a position that requires much more work yet no pay. The manager and coworker they moved me to treated me very poorly. The job overall is underpaid and I know many who have left due to that reason. No flexibility as some days roads were dangerous and they forced us to come in when we could have worked remote. No flexibility or willing to work with employees.

Graybar Response

1y

Thank you for sharing your feedback. We are committed to fostering a positive and supportive work environment for all employees. We understand that transitions between roles can come with challenges, and we strive to ensure fair treatment and clear communication throughout the process. We also recognize the importance of flexibility and safety, and continuously assess our policies to better support our team. Your concerns are important to us, and we appreciate your input as we work toward improvement. If you would like to discuss your experience further, please email reviewfeedback@graybar.com.

Viewing 337 - 339 of 1,264 Reviews

Jobs at Graybar

Union Customer Service Representative

Customer Project Specialist

Coordinator Quotations Department

Heavy Zone Warehouse Material Handler – Wire and Cable Cutter

Customer Project Specialist

Graybar

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Treat Employees Better!

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