Graybar reviews

3.4

51% would recommend to a friend

(1,261 total reviews)
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Kathleen M. Mazzarella

63% approve of CEO

55% positive business outlook

Graybar has an employee rating of 3.4 out of 5 stars, based on 1,261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Graybar employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Oct 19, 2020
Recommend
CEO approval
Business Outlook

Pros

I had high hopes for this job when I started there in 2005 but nothing good ever happened in 15 years there. Lots of promises were made to me but none were followed up on. No pros to list.

Cons

Graybar management believes that employees should just be happy they have a job. A very antiquated attitude. They do not give significant raises or promotions. I had excellent reviews every year for 15 years and got promoted once. No promotions for 12 years! Also a majority of managers are old white men who openly do not like women. No women in my dept ever got promoted however the men got promoted regularly. The CEO is female but she is unintelligent and ineloquent. Not a good leader at all. Very narcissistic. She had bobblehead dolls of herself made to hand out to employees as a reward for good sales. So ridiculous! All she cares about is herself and her image and anyone that disagrees with her gets fired. Her attitude carries over to all other management. I am sorry I allowed myself to be strung along by their promises of promotion and relocation (which is what I wanted) for 15 years. So, I finally just left. Graybar offers perks like stock but it comes at a price: low wages.

1.0
Sep 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Sales Reps and CSR's at my branch were friendly and helpful.

Cons

Everything else. imaginable. Salary is TERRIBLE. Way below average for this industry, and for the amount of work and stress this job requires Management across the whole company from the branch level to the top is an unmitigated disaster. Management is pretty much all 60+ and absolutely opposed to any sort of change, but yet they wonder why they have no new talent working in the company. I took the sales trainee position fresh out of college, and the "trainee" part of the description was an absolute joke. The only thing that resembles "training" is them sitting you in front of a computer on Graybar Pathways for hours on in watching horribly animated training videos probably circa 2005. After you finish your "training" you are then cast into a CSR desk with no direction or instructions whatsoever and expected to preform. Whenever a mistake was made (and there were a lot due to learning the functions of the job and SAP with little to no help) my manager would tear into and belittle me (or another unfortunate employee that made a mistake) in the middle of the office in front of the whole branch. Also the overall maintenance and condition of the building I was in was absolutely appealing. Building was infested with roaches and rodents which would quite often die in the ceiling or walls and smell up the branch, even to the point were customers that came to the counter would notice it and complain about it. Tobacco use in the workplace was prevalent and employees would leave dip spitters on there desk and they would sit there for weeks on end. Lastly, stock was lackluster and did not accurately represent our market, and the logistics of the company are super inefficient. Many items that were sold at our branch would never be stocked and would have to be pulled from distant zones or branches. However, the company would dump money into stock that would never sell and fill up valuable warehouse space.

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Graybar Response
5y
I’m sorry you did not enjoy your experience at Graybar and we take these comments very seriously. We strive to create a working environment that is safe, clean, comfortable, and conducive to collaboration and learning. We would like to learn more about your experience and concerns and ask that you please email glassdoor@graybar.com. Thank you.
2.0
May 9, 2017

Payscale & Politics

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good co-workers Employee stock options & profit sharing

Cons

Payscale is so low you have to check your calendar to make sure it's not 1985. They pitch stock options & profit sharing for retirement but what are employees expected to do in the meantime - eat ramen noodles, mac & cheese and apply for food stamps? Pay needs to be commensurate to a livable wage. Very political environment (very) Difficult to advance or get promoted - even if you are a top-notch performer. Outdated systems & procedures. As millennials make up the majority of today's workforce, company needs to adapt. To improve engagement and morale, (ie -discounts, flex time, work from home option, etc)

Viewing 34 - 36 of 1,261 Reviews

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