Is Graybar a good company to work for?

Graybar has an overall rating of 3.4 out of 5, based on over 1,310 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 51% of employees would recommend working at Graybar to a friend and 55% have a positive outlook for the business. The best reviews about Graybar have been left by employees working as Manager , Sales Manager and Sales Associate .

Does Graybar pay their employees well?

According to anonymously submitted Glassdoor reviews, Graybar employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Graybar. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Graybar?

51% of Graybar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Graybar 3.4 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Graybar?

Outside Sales Representative (95) , Inside Sales Representative (86) , Customer Service Representative (76) , Sales Representative (70) , Sales Trainee (59) , Material Handler (42) , Project Specialist (42) , Customer Service Representative (CSR) (34) , Sales (34) , Manager (19) , Account Manager (16) , Branch Administrator (14) , Project Manager (13) , Counter Sales Representative (12) , Sales Manager (12)

What are the pros of working at Graybar according to real employee reviews?

"Great Benefits and family like atmosphere." ((in 214 reviews)); "Great people and atmosphere." ((in 75 reviews)); "Employee owned company with a good culture" ((in 31 reviews)); "Good work environment" ((in 24 reviews)); "A few of the coworkers were nice" ((in 24 reviews))

What are the cons of working at Graybar according to real employee reviews?

"Low Pay and doesn't increase every well with inflation.....Living pay check to pay check!" ((in 102 reviews)); "People stay in positions for years and there is no accountability for poor performance or poor management." ((in 102 reviews)); "He was lazy and had no training plan at all." ((in 42 reviews)); "Low salary makes it hard to not look else where" ((in 27 reviews)); "Some managers have outdated styles (also getting better)." ((in 22 reviews))

What are employees saying about Graybar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Graybar layoffs and their outlook for job security at Graybar in 2026.

What are the top reviewed Graybar locations?

Saint Louis , Minneapolis , Seattle , Chicago , Charlotte , Dallas , Orlando , New York , Raleigh , Dublin , Indianapolis , Glendale Heights , Phoenix , Houston , Tampa , Diamond Bar , Maryland Heights , Denver , Pittsburgh , Belleville , Bel-Ridge , Champaign , Sterling , Youngstown , Philadelphia , Boston , Atlanta , Teterboro , Salt Lake City , Milwaukee

Graybar reviews

3.4

51% would recommend to a friend

(1,264 total reviews)

Kathleen M. Mazzarella

63% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,264 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Graybar has an employee rating of 3.4 out of 5 stars, based on 1,264 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Graybar employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews

4.0

Aug 29, 2022

Current employee

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits. Good pay, good work life balance.

Cons

Training could be better. Communication.

Graybar Response

3y

Thank you for leaving a review. We are always looking for ways to improve how we communicate to employees and are currently working on some ideas in this space. If you have any suggestions for us, please let us know on the next Feedback Survey or the NEXT platform.

2.0

Jul 21, 2022

Not a Good Starting Point

Sales trainee

Recommend

CEO approval

Business Outlook

Pros

The benefits and stability are pros

Cons

- Salary is low - The job title is “Sales Trainee” but you will not get sales experience, you’ll work in the warehouse or at the counter for months without anyone training you then they’ll stick you at a desk where you’ll basically be a CSR. - No innovation, majority of employees have been there for 15+ years and are stuck in their ways. Bottom line is, if you want to get started in sales this is not the position to take. I found out halfway through my first year that they had had around 8 sales trainees and none of them worked out. You can find better companies that will train you, pay you more, and have a more energetic environment.

Graybar Response

3y

Thanks for leaving a review. We strive to create a sales trainee program that sets our new sales employees up for success. That does include rotating through other areas of the business in order to learn how they function and are important and work together to form a successful distribution company and to help get firsthand product exposure. This should involve training and when there is interest and matching skills, lead to a sales role. We are sorry this was not your experience. We would like to hear more about your experience and what we could change and ask that you send us an email at reviewfeedback@graybar.com

4.0

Jul 13, 2022

Graybar

Quotations specialist

Recommend

CEO approval

Business Outlook

Pros

*Has a good retirement program, they focus on the future. *Great co-workers, very team oriented. *New Boss making big and needed changes. *Good work life balance. *Training is available if you ask! *Employee owned company

Cons

*Should have more team building outings - haven't had them since Covid started. *Health Insurance isn't the best - I still have to pay hundreds of dollar out of pocket. *Low Pay and doesn't increase every well with inflation.....Living pay check to pay check! *Giving 3 weeks paid vacation for starting employee's and taking away the 5th week from longer term employee's unless they already had 25 years of service. I feel as an employee owned company, we would have wanted to give more time off for long term vs giving to new / short term employee's.

Graybar Response

3y

Thanks for leaving a review. We are glad to hear you have a great team and a supportive local leader. Regarding our paid time off, like our other benefits, we continually evaluate the market to see if we need to update our plans. Employer were offering more vacation to employees earlier in their careers, so in order to stay competitive, we adjusted our plan to provide more days earlier to our employees. Our top tier still provides over 4.5 weeks of paid days, plus paid sick days holidays. Now employees hit that at 15 years rather than 25. Employees who were within a few years of their 25th anniversary at the change were grandfathered in to the "old" tier so they did not lose out. Most employees benefitted greatly from the change by accruing more vacation much earlier in their careers! Time off to recharge is important and now more employees can access this time without having to wait many years.

Viewing 403 - 405 of 1,264 Reviews

Jobs at Graybar

District Marketing Representative (Part-Time)

Part-Time Warehouse Material Handler - Service Center

Customer Project Specialist

Customer Service Representative

Part-Time Warehouse Material Handler - Service Center

Graybar

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Current employee

Not a Good Starting Point

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