Is Graybar a good company to work for?

Graybar has an overall rating of 3.4 out of 5, based on over 1,311 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 49% of employees would recommend working at Graybar to a friend and 56% have a positive outlook for the business. The best reviews about Graybar have been left by employees working as Manager , Sales Manager and Sales Associate .

Does Graybar pay their employees well?

According to anonymously submitted Glassdoor reviews, Graybar employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Graybar. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Graybar?

49% of Graybar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Graybar 3.4 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Graybar?

Outside Sales Representative (95) , Inside Sales Representative (86) , Customer Service Representative (76) , Sales Representative (70) , Sales Trainee (60) , Material Handler (42) , Project Specialist (42) , Customer Service Representative (CSR) (34) , Sales (34) , Manager (19) , Account Manager (16) , Branch Administrator (14) , Project Manager (13) , Counter Sales Representative (12) , Sales Manager (12)

What are the pros of working at Graybar according to real employee reviews?

"Graybar offers a great and competitive benefits package" ((in 209 reviews)); "Great people and atmosphere." ((in 82 reviews)); "Branch culture is great." ((in 32 reviews)); "A lot of great coworkers" ((in 28 reviews)); "You do not have to work weekends ever good work life balance" ((in 23 reviews))

What are the cons of working at Graybar according to real employee reviews?

"People stay in positions for years and there is no accountability for poor performance or poor management." ((in 104 reviews)); "Low Pay and doesn't increase every well with inflation.....Living pay check to pay check!" ((in 100 reviews)); "No training provided" ((in 46 reviews)); "Low salary makes it hard to not look else where" ((in 31 reviews)); "Some managers have outdated styles (also getting better)." ((in 23 reviews))

What are employees saying about Graybar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Graybar layoffs and their outlook for job security at Graybar in 2026.

What are the top reviewed Graybar locations?

Saint Louis , Minneapolis , Seattle , Chicago , Charlotte , Dallas , Orlando , New York , Raleigh , Dublin , Indianapolis , Glendale Heights , Phoenix , Houston , Tampa , Diamond Bar , Maryland Heights , Denver , Pittsburgh , Belleville , Bel-Ridge , Champaign , Sterling , Youngstown , Philadelphia , Boston , Atlanta , Teterboro , Salt Lake City , Milwaukee

Graybar reviews

3.4

49% would recommend to a friend

(1,265 total reviews)

Kathleen M. Mazzarella

60% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,265 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Graybar has an employee rating of 3.4 out of 5 stars, based on 1,265 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Graybar employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews

3.0

May 11, 2022

Non existent company culture and leadership

Project specialist ii

Recommend

CEO approval

Business Outlook

Pros

Standard benefits, competitive pay, hours

Cons

Disorganized onboarding, lack of leadership, no direct line or open communication structure

Graybar Response

4y

Thank you for leaving a review. We are continuing to make improvements to our onboarding to ensure all employees have a consistent and great experience when they join us. If you have any specific suggestions for how we could improve we would welcome them at reviewfeedback@graybar.com

5.0

May 11, 2022

Graybar

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great community in the office

Cons

Industry can take a while to understand

Graybar Response

4y

Thanks for leaving a review. We are happy to hear you are enjoying it here. We do agree that there can be a lot to learn about the distribution industry, but it's so rewarding! We do our best to provide lots of options for learning and development to help our employees keep their skills sharp.

4.0

May 11, 2022

Great work culture

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Amazing benefits and retirement structure.

Cons

Hard to continue to move up through company.

Graybar Response

4y

Thank for your leaving a review. We will look more into the idea of growth/career plans. It's possible here at Graybar to move up and around from different groups or departments, but for those wanting to follow more "traditional" paths it may be helpful to illustrate them and provide ideas for what they can do to make those moves happen.

Viewing 481 - 483 of 1,265 Reviews

Jobs at Graybar

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Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

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Graybar reviews

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Non existent company culture and leadership

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